Michael Shirey
Littleton,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
38
38
years of professional experience
Work History
Drain cleaning, plumbing, Combination technician.
Roto-Rooter
Denver, Colorado
05.2010 - Current
- Operated combination machines for drain cleaning and maintenance tasks.
- Diagnosed plumbing issues using industry-standard tools and techniques.
- Collaborated with team members to resolve complex drainage problems efficiently.
- Provided exceptional customer service during on-site consultations and repairs.
- Trained new technicians on operational procedures and best practices.
Assistant Service Manager
AutoNation Arapahoe Dodge.
Littleton, CO
04.1993 - 06.2008
- Assisted in managing service department operations and scheduling.
- Coordinated communication between service staff and customers.
- Oversaw workflow to ensure timely service delivery and customer satisfaction.
Owner/Operator
Self Employed Services
Denver, Colorado
07.1988 - 02.1993
- Managed daily operations and workflow for self-employed services.
- Developed strong client relationships through effective communication and service delivery.
- Oversaw financial transactions and maintained accurate bookkeeping records.
Education
Some College (No Degree) - IT Network Security
Arapahoe Community College
Littleton, COSkills
Customer service, people skills,communication, teaching, team building
Accomplishments
Knights of Columbus
A member of this non profit organization since 1993.
Affiliations
Guidance in youth Hunting programs. Outdoors man.
References
References available upon request.
Timeline
Drain cleaning, plumbing, Combination technician.
Roto-Rooter
05.2010 - Current
Assistant Service Manager
AutoNation Arapahoe Dodge.
04.1993 - 06.2008
Owner/Operator
Self Employed Services
07.1988 - 02.1993
Some College (No Degree) - IT Network Security
Arapahoe Community College