Michael Shultz
Harrison,OH
Summary
Collaborative Used Car Sales Manager with strong business acumen and 17 years of progressive and relevant Sales Management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Sales Management
Kenwood Dealer Group
11.2015 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Accomplished multiple tasks within established timeframes.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Sales Management
Performance Automotive
03.2008 - 11.2015
- Addressed and resolved strategy issues to support Sales Management and guide business direction.
- Completed Sales Management tasks on-time and under-budget while relaying complex issues with General Management leadership.
- Mentored junior team members on best practices in event sales management, fostering a culture of continuous growth and development within the team.
- Worked closely with General Management to continuously refine strategies, ensuring alignment with overall business objectives.
Finance Manger
Performance Automotive
01.2006 - 03.2007
- Leveraged excellent listening skills to understand clients'' needs fully before presenting suitable product options that catered to their preferences.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for individual needs.
Education
Fire Science - Fire Fighter 1&2
Scarlet Oaks Career Development
Cincinnati, OH07.2003
No Degree - Business Management
Cincinnati State Technical And Community College
Cincinnati, OH06.2001
Skills
- Sales management
- Sales team supervision
- Sales Growth
- Conflict Management
- Store management
- Automotive Financing
- Deal Closing
- Price Negotiation
- Sales Coaching
- Problem-Solving
- Problem-solving abilities
- Decision-Making
Certification
Driver's License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Management
Kenwood Dealer Group
11.2015 - Current
Sales Management
Performance Automotive
03.2008 - 11.2015
Finance Manger
Performance Automotive
01.2006 - 03.2007
Fire Science - Fire Fighter 1&2
Scarlet Oaks Career Development
No Degree - Business Management
Cincinnati State Technical And Community College
Driver's License
Family
I am happily married to my best friend, Sara. We are blessed with two amazing children: Lydia, who is 11 years old and has a passion for horses, and Hunter, who is 8 years old and enthusiastic about playing various sports. In my free time, I cherish taking my family on fishing trips, camping adventures, and to various sporting events. We also enjoy relaxing by our pool and spending time with our four dogs: Eddie, Tina, Penny, and Judy.
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