Versatile and committed professional bringing many years of experience in the automotive field, seeking an opportunity with a company that will benefit from my knowledge of machinery, tools, diagnostic and technical skills, customer service, multi-tasking, reliability and prioritization.
Veteran, United States Army 1998-2006
Overview
14
14
years of professional experience
Work History
Shop Manager/Brake and Muffler Technician
Miles Muffler and Brake Shop
01.2015 - 01.2024
Oversaw daily operations of auto repair shop, including managing inventory and cash control and garage opening and closing procedures.
Provided accurate service estimates to customers, maintained open communication and ensured a positive experience by effectively diagnosing issues, recommending necessary services and addressing concerns throughout the repair process
Diagnosed and repaired issues related to vehicle braking and exhaust systems, including replacing brake pads and rotors, inspecting and replacing mufflers and pipes while adhering to safety protocols and following manufacturer specifications
Performed light maintenance and repair on vehicles such as oil changes, fluid changes, tire rotations, filter replacements, and basic vehicle inspections
Shift Supervisor
Buckeye Corrugated
01.2010 - 02.2015
Followed and enforced established safety rules, ISO standard policies and procedures at all times
Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms of control, budgetary and personnel requirements
Directed supervision of production staff including recruiting, selecting, training and developing associates through coaching and disciplinary actions
Ensured operation of equipment by calling for repairs; assisting in troubleshooting machine issues
Maintained safe and clean work environment by educating and directing associates on the use of all equipment and safety protocols
Assisted with hands-on operation of machines, including operating and feeding large press machines that required a full awareness of surroundings, machine pinch points and safety protocols
Education
New Oxford High School
New Oxford
06-1998
Skills
Problem-solving
Excellent oral and written communication skills
Proficient in using hand and power tools
Welding and fabrication knowledge
Able to grasp new concepts quickly
Adaptable to new or different environments
Receptive to training
Impressive ability to retain information
Timeline
Shop Manager/Brake and Muffler Technician
Miles Muffler and Brake Shop
01.2015 - 01.2024
Shift Supervisor
Buckeye Corrugated
01.2010 - 02.2015
New Oxford High School
Similar Profiles
CINDY M. MATHEWSCINDY M. MATHEWS
Office Administration/Receptionist at Muffler-Brake Shop, IncorporatedOffice Administration/Receptionist at Muffler-Brake Shop, Incorporated