Michael Silva
Arleta,CA
Summary
Great Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Team Member
Baskin Robbins Ice Cream
06.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
Mail Handler
Mail and Ship Hub
08.2021 - 10.2022
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Education
Urban Planning
California State University
Northridge, CAHigh School Diploma -
John F Kennedy High School
Granada Hills, CA06.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Cash Handling
- Heavy Lifting
Timeline
Team Member
Baskin Robbins Ice Cream
06.2023 - Current
Mail Handler
Mail and Ship Hub
08.2021 - 10.2022
Urban Planning
California State University
High School Diploma -
John F Kennedy High School
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