35 years in usps has shown consistent work ethic. Few sick days and government regiment. The philosophy of work hard has rewarded me with excellent retirement
Overview
35
35
years of professional experience
Work History
Clerk/Carrier Sales Representative
USPS
Camp Hill , PA
04.1984 - 12.2018
Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Processed payments, refunds, and exchanges accurately and efficiently.
Operated cash register to process cash, check, and credit card transactions.
Generated daily reports of sales activity for management review.
Processed customer orders promptly and accurately.
Answered phones in a courteous manner while providing excellent customer service.
Maintained inventory levels of office supplies and equipment as needed.
Performed data entry tasks to update customer accounts records.
Resolved discrepancies between invoices and purchase orders quickly.
Provided administrative support such as scheduling appointments or meetings.
Scanned documents into digital formats ensuring accuracy of content.
Managed multiple projects simultaneously while meeting tight deadlines.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Communicated with customers and employees to answer questions or explain information.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Answered multi-line telephone system and routed calls to appropriate personnel.
Received and distributed incoming mail, messages and packages to appropriate individuals.
Answered telephones, directed calls, and took messages.
Trained staff members to perform work activities and use computer applications.
Delivered messages and ran errands.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
High School Diploma -
Millersburg Area High-school
Millersburg, PA
06-1978
Skills
Completes 35 years with federal government During this time held many positions from mail order clerk, dispatch, bulk mail, supervisor, mail carrier