Michael Sirtoff Jr
Ottawa,IL
Summary
Dedicated delivery professional with a proven track record at USPS, excelling in mail distribution and customer service. Recognized for attention to detail and effective time management, ensuring timely deliveries and high customer satisfaction. Strong communicator and dependable team player, consistently upholding professionalism while navigating challenging environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Rural Mail Carrier
USPS
08.2024 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
Delivery Driver
Jimmy Johns Restaurant
07.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Rgrottos
07.2020 - 07.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Ottawa Township High School
Ottawa, IL05.2019
Skills
- Dependability
- Mail distribution
- Observation
- Safe driving
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
- Professionalism
- Time management abilities
Have foid card and experience with different types of weapons.
Responsible gun owner of 3 weapons currently. I have experience with assault rifles, shotguns and handguns.
Timeline
Rural Mail Carrier
USPS
08.2024 - Current
Delivery Driver
Jimmy Johns Restaurant
07.2022 - 08.2024
Delivery Driver
Rgrottos
07.2020 - 07.2022
Ottawa Township High School
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