Michael Slagle
Kittanning,PA
Summary
Restaurant operations manager with experience in staff mentorship, coaching, and performance improvement. Improve workflow efficiency through process optimization and scheduling. Maintain strict health and safety compliance to support consistent guest satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Manager
Kings Family Restaurant.
Kittanning, Pennsylvania
07.2024 - Current
- Supervised daily restaurant operations, ensuring efficient workflows and high service quality.
- Monitored budgets and expenditures to maintain quality standards while controlling costs.
- Developed weekly staff schedules to ensure optimal coverage during peak hours.
- Trained and mentored new staff on service standards and procedures, enhancing team performance.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Coordinated with kitchen staff to guarantee timely food preparation and delivery.
- Enforced health and safety regulations within restaurant environment.
- Completed thorough opening, closing, and shift change functions to uphold operational standards daily.
Education
Associate of Arts - General Studies
Butler County Community College
Butler, PA12-2019
Skills
- Restaurant operations
- Budget management
- Staff management
- Health and safety compliance
- Training and mentorship
- Customer service
Certification
- Food Managers safety-MenuTrino-2021
Timeline
Manager
Kings Family Restaurant.
07.2024 - Current
Associate of Arts - General Studies
Butler County Community College