Michael Smith
Project Lead
Colorado Springs,CO
Summary
Hands-on Team Manager with two and a half years of leadership expertise. Proven capability leading teams of up to 5 workers. Extensive Experience in deadline management, quality control and industry best practices. Well-versed in team leadership and task delegation to ensure project progress and facilitate client satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Low Voltage Technician/Project Lead
Clover Technologies
Pueblo, Colorado
05.2020 - Current
- Reviewed blueprints and project specifications ahead of time to fully understand and implement all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Rethought plans for each design to devise lateral options to accommodate unique project needs.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
Insurance Sales Agent
Aflac
Colorado Springs, CO
09.2019 - 03.2020
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Handled approximately 40 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Student
Education
Bachelor of Arts - History
Colorado State University
Fort Collins, CO 08.2015 - 05.2019
Skills
Microsoft Office Suite
Operations support
Troubleshooting techniques
Diagnostic skills
Written and verbal communication
Project planning and development
Project Management
Staff Management
Timeline
Low Voltage Technician/Project Lead
Clover Technologies
05.2020 - Current
Insurance Sales Agent
Aflac
09.2019 - 03.2020
Bachelor of Arts - History
Colorado State University
08.2015 - 05.2019