Michael Smith

Parts manager, main counter sales and assistant to service department, before that was lead service technician in large garage with several employees under me.

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• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Developed and maintained relationships with customers and suppliers through account development.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Conducted monthly inventories of raw materials and components on work floor.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Consulted with customers to assess needs and propose optimal solutions.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Collaborated closely with clients to better understand entire project scope.
• Managed day-to-day operations of consulting business, which required such tasks as Task and Task.

RV technician in service garage and outout-call service callservicompletioncallservicompletionc.