Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Michael Smith

Detroit,MI

Summary

Trustworthy individual with 4 years of experience cleaning small commerical buildings and residential cleaning. Dynamic organizational, listening and hands on skills. Known for completing cleaning and customer service within required timeframes.

Overview

10
years of professional experience

Work History

Shameka's Unique Hand Services

Cleaning Crew Member
01.2019 - Current

Job overview

  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

Gabriel's Loft Photography Suite D1

Personal Assistant
05.2017 - Current

Job overview

  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

East English Village Preparatory Academy
5020 Cadieux Rd Detroit Mi 48224

from Computers
06.2026

University Overview

  • 2.5-3.5 GPA

Skills

  • Snow Removal
  • Carpet Vacuuming
  • Recycling Management
  • Service Quality
  • Dusting Furniture
  • Customer Service
  • Residential and Commercial Maintenance
  • Spill Cleanup
  • Dish Washing
  • Kitchen Cleaning
  • Cleaning and Sanitizing
  • Lawn Mowing
  • Trash Pickup
  • Lawncare and Landscaping

Timeline

Cleaning Crew Member
Shameka's Unique Hand Services
01.2019 - Current
Personal Assistant
Gabriel's Loft Photography Suite D1
05.2017 - Current
East English Village Preparatory Academy
from Computers
Michael Smith