Michael Smith
Professional At Large
Oakland County,Michigan
Summary
Hardworking and enthusiastic business professional with experience in successful work environments looking to learn from great sources of personal and professional knowledge. Dependable and efficient worker dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Line Supervisor
Annashousellc
Milford, Michigan
06.2023 - Current
- Directed day-to-day production of the kitchen as well as coordination for operations of the entire restaurant.
- Establishing and implementing operating procedures by OSHA and company regulations.
- Prepared weekly food ordering, labor evaluation, and inventory reports to evaluate workflow and production to identify targeted areas of improvement.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
Line Cook
Novellas Pizza
Milford , MI
09.2021 - 06.2023
- Working in fast paced restaurant with teams of coworkers to create menu items to award winning standards
- Lead opener and closer with responsibilities for setting up and preparing workstations to maximize production, and instructed staff on menu items and business operations
- Working under sometimes stressful situations heavily emphasizing communication, multitasking, organization, and order satisfaction.
- Providing excellent customer service through unique business concepts while upholding kitchen safety requirements.
Operations Manager/Customer Sales Associate
Men's Wearhouse
Brighton , Michigan
08.2019 - 09.2021
- Responsible for overall business operations at a high-volume retail store
- Directed training of department staff to optimize procedures for the highest efficiency and outstanding customer experience.
- Established a positive and professional environment while maintaining composure in fast-paced and sometimes stressful environments requiring multitasking while handling orders with urgency.
- Management tasks include oversight of all customer transactions within the department as well as risk analysis, and process implementation for overall business strategy
Education
BBA - Business Management
Cleary University
Howell, MI 08.2019 - 05.2023
High School Diploma -
Milford High School
Milford 08.2015 - 05.2019
Skills
Cleary Mind thinking skills
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Line Supervisor
Annashousellc
06.2023 - Current
Line Cook
Novellas Pizza
09.2021 - 06.2023
Operations Manager/Customer Sales Associate
Men's Wearhouse
08.2019 - 09.2021
BBA - Business Management
Cleary University
08.2019 - 05.2023
High School Diploma -
Milford High School
08.2015 - 05.2019
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