Michael Smith
Longview,U.S.
Summary
Looking to start a technical career. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tier 1 Technical Support position. Ready to help team achieve company goals. Looking to start a technical career.
Overview
10
10
years of professional experience
Work History
Self Employed/Twitch Streamer
Twitch.tv
10.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Enhanced video quality by applying color correction, grading, and special effects techniques.
- Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
- Maintained organized digital archives of raw footage, final edits, and other assets for easy access and retrieval.
- Created compelling trailers and promotional materials to showcase projects and attract new clients.
Security Officer
Bullock Investigations
11.2019 - 10.2020
- Conducted comprehensive investigations that led to the successful resolution of complex cases.
- Increased case closure rate through thorough analysis, attention to detail, and diligent follow-up on leads.
- Established and maintained productive relationships with law enforcement agencies, leading to effective cooperation during joint investigations.
- Ensured compliance with relevant laws, regulations, and policies throughout all aspects of investigative work.
- Enhanced efficiency by developing and implementing investigative procedures and strategies for the team.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Supervisor
Bradshaw State Jail
04.2019 - 09.2019
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
Self Employed/Twitch Streamer
Twitch.tv
05.2015 - 04.2019
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Asset Protection Associate
Wal-Mart Supercenter
04.2014 - 04.2015
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
Education
Certificate - Google IT Support Professional Certificate
Coursera
Online05.2024
High School Diploma -
Spring Hill ISD
Longview, TX05.2005
Skills
- Content Planning
- Video Editing
- Search Engine Optimization
- Engaging personality
- Social Media Promotion
- Problem-Solving
- Adaptability and Flexibility
- Team Collaboration
- Analytical Skills
- Multitasking
- Self Motivation
- Organizational Skills
Leadership Experience
My leadership has been at the center of most jobs I have done in the past. While in the military, I excelled as a leader in every aspect. During BCT, I went up the ranks from squad leader to assistant platoon guide, and then eventually to platoon guide. Afterwards at AIT I managed to be placed second in command over my company as student master Sergeant. Everywhere I place myself, I seem to always be the go-to guy. Everyone always comes to me for advice even if I am their equal in position.
Communication Skills
- English
- Spanish
References
- Anna Gongre, (903) 376-3799
- Caleb Gongre, (318) 517-4927
- Dylan Sells, (931) 300-0236
- Dominic Pinoteau, (612) 231-4120
Timeline
Self Employed/Twitch Streamer
Twitch.tv
10.2020 - Current
Security Officer
Bullock Investigations
11.2019 - 10.2020
Security Supervisor
Bradshaw State Jail
04.2019 - 09.2019
Self Employed/Twitch Streamer
Twitch.tv
05.2015 - 04.2019
Asset Protection Associate
Wal-Mart Supercenter
04.2014 - 04.2015
Certificate - Google IT Support Professional Certificate
Coursera
High School Diploma -
Spring Hill ISD