Michael Smith
O'Fallon,MO
Summary
Strategic data governance leader with extensive experience in compliance and data initiatives. Expertise in data quality management and risk assessment, with a focus on frameworks that enhance decision-making and operational efficiency. Committed to leveraging data as a strategic asset and fostering cross-functional collaboration to achieve organizational objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Contractor- Data Governance Consultant
Independant Contractor
Remote, MO
06.2024 - Current
- Contracted on data governance strategy to ensure compliance with highly regulated environments, emphasizing risk management and control measures.
- Proposed and implemented policy frameworks that integrated governance, risk, and controls (GRC) within an artificial intelligence governance framework, enhancing data oversight.
- Developed comprehensive strategies for resolving data issues, ensuring clarity and accuracy in data lineage from source to destination.
- Led client engagement initiatives to assess needs and provide tailored solutions.
- Coordinated cross-functional teams to ensure alignment on project objectives.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
Director, Data Protection, Strategy & Governance
Cigna Health
08.2022 - 04.2024
- Developed, tested, and implemented information security platform and infrastructure strategies for enterprise-wide impact.
- Ensured that information security systems and infrastructure align with business value and are technically sound and well-integrated.
- Built plans and roadmaps for future-focused information security solutions based on technical and business strategies, organizational growth, and anticipated changes in the threat landscape.
- Collaborated with stakeholders to recommend data governance and information security solutions aligned with engineering requirements.
- Provides cybersecurity subject matter and Data Governance expertise and advanced technical support.
- Directed all facets of IAM while serving as the Senior Identity and Access Management Executive at Evernorth.
- Responded promptly to escalations of critical issues, evaluating solutions and coordinating recovery efforts to ensure resolution.
Director, Data Management Strategy & Governance
Cigna Health
08.2020 - 08.2022
- The Data Portfolio Director within our Enterprise Data Governance and Strategy Customer Data Domain is a business-facing role requiring a strong hands-on data management background who understands data, ingests data, proper use/consumption, data quality, and governance.
- Implemented DAMA-DMBOK frameworks with Collibra, Alation, and Informatica tools to ensure effective data management and governance.
- Delivered high-quality, governed data to business intelligence, analytics, and data science teams, supporting informed decision-making.
- The highly visible role partners with the Customer Domain Owner to understand business priorities and drive the execution of business initiatives supporting the domain.
- Led initiatives to improve patient engagement and satisfaction, aligning with organizational goals.
Director- Data Strategy, Governance, and Privacy – US Consumer, Commercial & Mortgage
Citibank North America
08.2015 - 08.2020
- Developed and implemented the 3-Year Data Strategy & Roadmap to close regulatory gaps in Basel, Basel 239, CCAR, AML/KYC, and other regulatory gaps.
- Revamped data management program, eliminating consent orders through data strategy and execution across three lines of business, advancing data governance maturity.
- Developed the North American data strategy to align with Digital Banking priorities by enabling data as an asset for consumption across all lines of business.
- Formed federated data governance team across three large lines of business, improving loan closings, account openings, and transaction monitoring.
- Drive the strategy, implementation, and oversight of the line of business goals, standards, practices, processes, and technologies related to data.
- Revitalized the focus of MDM, Data Quality and Metadata management to drive key performance indicators.
- Led the process improvements for the Global Consumer Bank to drive data quality efficiently, data standards, issue resolution and governance structures.
- Deployed advanced tools to measure data lineage and metadata from source to target, ensuring compliance with regulatory requirements and facilitating issue management closure.
- Led global KYC/AML root cause analysis across complex architecture, platforms and over 50 source systems to develop strategies to reduce material change events by 30%-50%.
Senior Managing Consultant – Business Analytics & Optimization Practice
IBM-Global Business Services
06.2013 - 08.2015
- Assisting clients on their strategic needs by working to define their data and information strategy to deliver on the Digital, Business Intelligence, Analytics and Big Data value proposition.
- Led the process of setting up the Chief Data Office, focusing on information strategy and organizational aspects.
- Developed client strategies and business value accelerators to enhance big data analytics via information strategy assessments and planning.
- Create short- and long-term strategy roadmaps to demonstrate immediate and future business value, ensuring sustained savings in data supply chain and minimizing risk.
- Develop, coach, mentor and establish, staff and implement Chief Data Officer Offices within Fortune 500 companies through data strategy, governance office set-up and execution to drive business value of data.
- Implement data strategy concepts roadmaps to drive excellence in Metadata, Big Data, MDM, ETL, Data Quality, Data Governance, and Analytics to support the Chief Data Office and deliver on digital strategy.
- Execute project management and delivery excellence in analytics and optimization engagements at all levels within the client structure through clear and defined execution models.
Executive Consultant (Contractor at Fortune 50 Company)
Solution Consultants, Inc.
01.2012 - 06.2013
- Evaluated and led the application decommissioning of 50 redundant systems to manage structured data through its lifecycle resulting in $55 million per year in savings.
- Coordinated transition of acquisition to Chief Data Office, enhancing enterprise data governance processes.
- Developed enterprise information management strategy to support analytics and big data initiatives.
- Assessed technologies for sorting, classifying, indexing, and discovering data owners, guiding design through proof-of-concept and funding proposals.
- Designed dynamic classification system based on the highly regulated organization using indexing and classification tools (ICT) and vector machine learning on metadata.
Vice President, (various roles: Digital, Operations Support and Field Operations
Iron Mountain Information Management, Inc.
01.1997 - 01.2012
- Led global data governance and management for technical solutions across regions, ensuring compliance and enhancing operational execution.
- Designed, supported, and implemented information and data governance management policies and procedures of physical and digital information from their creation and receipt, distribution, use, maintenance, and disposition.
- Managed onboarding of customers through professional services and technical solutions, integrating electronic content into clients' enterprise content management systems to streamline access.
- Developed multi-year strategic roadmaps and conducted pilot studies and proof-of-concept with developers and internal clients to validate new initiatives.
Education
Ph.D. - Management in Organizational Leadership, Information Systems And Technology
University of Phoenix
Phoenix, AZ08-2015
MBA - Business Administration
Indiana Wesleyan University
Marion, IN12-2000
Bachelor of Science - Management & Management Information Systems
Ball State University
Muncie, IN05-1990
Skills
- Data governance
- Compliance management
- Data strategy
- Data quality management
- AI governance
- Risk assessment
- Information security
- Problem solving
- Project management
- Cross-functional collaboration
- Strategic thinking
- Policy framework development
Certification
- Certified Data Steward (CDS)
- Certified Information Professional (CIP)
- Certified Identity & Access Manager (CIAM)
- Certified Identity Governance Expert (CIGE)
- Business Process Management Certification (BPMs)
- Electronic Content Management Practitioner (ECMp)
- Electronic Records Management Specialist (ERMs)
Timeline
Contractor- Data Governance Consultant
Independant Contractor
06.2024 - Current
Director, Data Protection, Strategy & Governance
Cigna Health
08.2022 - 04.2024
Director, Data Management Strategy & Governance
Cigna Health
08.2020 - 08.2022
Director- Data Strategy, Governance, and Privacy – US Consumer, Commercial & Mortgage
Citibank North America
08.2015 - 08.2020
Senior Managing Consultant – Business Analytics & Optimization Practice
IBM-Global Business Services
06.2013 - 08.2015
Executive Consultant (Contractor at Fortune 50 Company)
Solution Consultants, Inc.
01.2012 - 06.2013
Vice President, (various roles: Digital, Operations Support and Field Operations
Iron Mountain Information Management, Inc.
01.1997 - 01.2012
Ph.D. - Management in Organizational Leadership, Information Systems And Technology
University of Phoenix
MBA - Business Administration
Indiana Wesleyan University
Bachelor of Science - Management & Management Information Systems
Ball State University