Michael Snyder
Little Falls,NJ
Summary
Information Technology Professional with proven success in maintaining and improving the resiliency of critical enterprise systems. Strong organizational and communication skills. Eager to expand technical and operational skills to other domains. Aptitude for developing technical expertise on systems, technology and processes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
United States Post Office
04.2023 - Current
- Operated vehicles and equipment to transport packages and mail pieces.
AS/400 Operator
Weichert Realtors
06.2000 - 11.2022
- Monitored and maintained finance/accounting based computer systems for optimal performance and efficient workflow.
- Ensured business continuity through ongoing mainframe system backups and, as needed, file restorations.
- Promptly resolved system errors and coordinated efforts of programmers to address complex defects.
- Managed system job schedules.
- Regularly maintained inventories of check stock as well as backup media for file restoration efforts and audit reporting.
- Resolved hardware and network connectivity issues.
- Assisted in administrating and troubleshooting user profiles.
- Coordinated with vendors for hardware repairs and offsite media retrieval for on demand projects.
- Provided support guidance to users.
Education
Bachelor of Arts - Political Science
William Paterson University of New Jersey
Wayne, NJSkills
- IBM AS/400 operations, device connectivity and data communication
- Communication skills
- Microsoft 365
- Strong organizational skills and attention to detail with ability to work independently and multi-task
- Ability to write clear, accurate technical documentation
Certification
CompTIA A+
Issued: October 2021
CompTIA Network+
Issued: January 2023
Timeline
City Carrier Assistant
United States Post Office
04.2023 - Current
AS/400 Operator
Weichert Realtors
06.2000 - 11.2022
Bachelor of Arts - Political Science
William Paterson University of New Jersey
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