Michael Sommer
Greenwood,DE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level composite mechanic and locomotive technician position. Ready to help team achieve company goals. I work to be an organized and dependable candidate successful at managing multiple priorities with a positive attitude and maintain willingness to learn new skills and grow in a long-term career.
Overview
9
9
years of professional experience
Work History
Sales\Repair Associate
J&S Equipment, Inc
02.2017 - Current
- Communicated with suppliers and vendors to order new parts and components.
- Improved team morale by sharing knowledge, tips, and tricks gained from attending industry conferences or specialized training courses.
- Established strong relationships with suppliers to negotiate better rates on parts and expedited shipping, reducing overall costs for the business.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided exceptional customer service through clear communication, timely updates, and professional demeanor during repair consultations.
- Inspected and tested, repaired and refurbished products for proper operation.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
- Maintained detailed records of all repairs performed, ensuring accurate documentation for warranty claims and customer inquiries.
- Collaborated with other technicians to resolve complex problems and deliver high-quality repairs on time.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Assisted with training new hires on company policies, repair procedures, and best practices to ensure consistency in service quality.
- Performed regular maintenance on workshop equipment to ensure optimal functioning, minimizing disruptions due to technical malfunctions.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Assisted in inventory management, ordering necessary parts, and maintaining proper stock levels to minimize downtime for customers.
- Provided technical advice and guidance to customers on use and maintenance of products.
- Maintained inventory of repair supplies and ordered parts.
- Increased customer satisfaction by diagnosing and repairing various electronic devices accurately and efficiently.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Stayed up-to-date with industry trends and emerging technologies to provide knowledgeable advice to customers seeking device upgrades or replacements.
- Inspected welds for accuracy and conformance to specifications.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Press Oporator
Manchester Tank
05.2015 - 01.2017
- Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
- Upheld cleanliness standards by keeping space clean and free of hazards.
- Assembled and adjusted press parts to form products in accordance with customer specifications.
- Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Followed company policies and OSHA requirements to maintain work safety.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
- Promptly removed completed loads from press.
- Made timely adjustments to machine operations and components to meet demands of different production orders.
- Performed regular maintenance on press machinery to optimize performance.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Performed thorough inspections of formed materials to guarantee consistent quality and adherence to client specifications.
Education
High School Diploma -
Edwardsburg High School
Edwardsburg, MI06.2012
Skills
- Critical Thinking
- Service Documentation
- Mechanical Aptitude
- Hand and Power Tool Operation
- Component Replacement
- Faulty Equipment Identification
- Experience operating machines
- Manual Dexterity
Timeline
Sales\Repair Associate
J&S Equipment, Inc
02.2017 - Current
Press Oporator
Manchester Tank
05.2015 - 01.2017
High School Diploma -
Edwardsburg High School