Michael Sosa
Miami,FL
Summary
To obtain a position where I can utilize my communication skills, positive interaction skills and industry contacts where my years of experience can improve efficiency and results. I have created a hard-working atmosphere for myself in my education, career path, and in various tasks I have been given to complete. I have been able to flourish in any work environment, as one of my most essential characteristics I have is being able break something into its most basic element and fully comprehend how it works. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
ESS
Miami, Florida
01.2026 - Current
- Managed classroom environments to facilitate student learning and engagement.
- Supervised student behavior to maintain a safe and respectful classroom atmosphere.
- Adapted teaching methods to accommodate diverse learning styles and needs.
- Assisted in the preparation of educational materials for daily lessons and activities.
- Supported students in their academic tasks, fostering collaboration and teamwork.
Bartender
self employed
Miami, FL
03.2025 - Current
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Resolved customer complaints in a professional manner.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed accurate bar tabs and processed cash and credit card transactions.
DJ
Self Employed Services
Miami, FL
01.2025 - Current
- able to control the dance floor
- able to create different sets for everyone's liking
- able to work in fast paced environments and multitasking
State certified officiant
Greater Miami Athletic Conference Officiating Association
08.2021 - Current
- State certified officiant
- Learned how to work around the unexpected time and location when needed
- Efficient with performance of duties and tasks to be done, as well as guidelines to adhere to
Sales Representative
AT&T
Miami, FL
07.2025 - 01.2026
- Engaged customers through effective communication and relationship building.
- Utilized CRM software to track customer interactions and manage sales pipeline.
- Conducted market research to identify customer needs and trends for sales planning.
- Provided training and mentorship to new sales team members on best practices.
- Developed key customer relationships to increase sales.
Delivery Driver
Express Ironing
Miami , FL
02.2021 - 03.2025
- Deliver and pick up client's dry cleaning and handle with care
- Able to work in fast paced environment and learn time management to meet deadlines
Tax Return Preparer
CBD Essentials LLC
Miami, Florida
03.2020 - 02.2021
- Managed sales teams for CBD Essential's wholesalers
- Helped in the warehouse collect information on inventory as well as allocating inventory in an orderly manner
- Followed up with recurring clients on merchandise and reordering CBD to send out more inventory when needed
- Took an accounting and marketing courses in Greenlight Financial in 2020 in order enhance my sales position and move up as an account manager
Basketball Coach
Alper JCC
Miami, Florida
12.2018 - 03.2020
- Coached and helped run the basketball league (youth and adults)
- Led after school activities with for children in aftercare in extracurricular activities
- Managed the gym and opened for employees and members who would go into the gym early
- Would stay late to make sure everything was placed orderly and closed the gym
Education
Some College (No Degree) - Music
Miami Dade College
Miami, FLSkills
- Office 365
- Adobe PDF
- Strong communication skills
- Interpersonal skills
- Presentation skills
- Strong leadership skills
- Ability to prioritize
- Ability to delegate tasks
- Decision making skills
- Problem solving skills
- Customer relationship management
- Effective communication
- Performance tracking
- Classroom management
- Mathematical concepts
- Customer engagement
Languages
5,5
Education and Training
other
Timeline
Substitute Teacher
ESS
01.2026 - Current
Sales Representative
AT&T
07.2025 - 01.2026
Bartender
self employed
03.2025 - Current
DJ
Self Employed Services
01.2025 - Current
State certified officiant
Greater Miami Athletic Conference Officiating Association
08.2021 - Current
Delivery Driver
Express Ironing
02.2021 - 03.2025
Tax Return Preparer
CBD Essentials LLC
03.2020 - 02.2021
Basketball Coach
Alper JCC
12.2018 - 03.2020
Some College (No Degree) - Music
Miami Dade College