Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
OperationsManager

Michael Spellmon Jr

Greenville,NC

Summary

Astute dedicated, and self-motivated professional with a passion for excellence. Proven ability to employ creative approaches and meet all designated assignments. Able to utilize problem-solving, and communication skills to work through any challenges that may present themselves. Relevant skills include:


Attention to Detail

• Tech Savvy

• Building client relationships

• Leadership experience

• Team Work

• Organizational skills

Experience:


Customer Service

• Worked directly with customers on a daily basis, resolving any issues or concerns that were present. Resulting in a customer satisfaction rating of 98% CSI.


• Fostered customer loyalty by providing friendly and efficient service to hundreds of customers each month.


Communication Skills:


• Communicated daily reports of ongoing tasks and problem resolution through verbal and written presentations to leadership.


• Utilized communication resources to ensure that all customer needs were being met, resulting in customer loyalty and exceeding satisfaction ratings by 18%.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Wastewater Technician

Enviroment 1
Greenville, NC
08.2020 - Current

Collecting samples within the drinking water and wastewater treatment facilities for submission to the laboratory for testing. As part of the collection procedure, performing pH, DO, chlorine and temperature analysis on samples. These samples are used for regulatory compliance and to monitor plant operations;

• Sampling of locations throughout the drinking water distribution system for compliance purposes. As part of the collection procedure, performing pH, chlorine and temperature analysis on samples in the field;


  • Working with the customers and the staff of the water, wastewater, pretreatment, and stormwater divisions;
  • • Supporting the division with reporting data, maintaining stocks of supplies, organizing and filing of records and other laboratory assistance activities;
  • Using the computer lab data system for documentation of data; data reporting and reviewing;
  • Logging samples into the division using the data management system;
  • Maintaining close management of records, logs, procedures, safety and other documentation;


  • Maintaining field equipment, sample containers and transport coolers to prevent cross contamination.

Receiving Clerk

PRACTICON
Greenville, NC
10.2019 - 09.2020
  • Unload shipments via lift truck , pallet jack , or dolly
  • Verify materials efficiently , conducting quantity counts and checking for damages
  • Fill out
  • Accurately label & sort materials throughout warehouse & inventory databases via Computer
  • Customer service
  • Inventory management
  • Keeping a clean & organized warehouse at all times
  • Shipping
  • Effective order picker
  • Load trucks of outgoing shipments
  • Demonstrating proper PPE at all times

Receiving • Operator

Domtar Personal Care
Greenville, NC
02.2018 - 12.2019
  • Double/single fork lifts, clamp truck and palate jack
  • Unload trailers and trucks
  • Label & scan material
  • Enter material data into the computer system and fill out inventory paper work
  • Stock all material in the warehouse once processed
  • Clear and maintain area floors and shelves in the warehouse for new and incoming material
  • Shipping
  • Order picker

Lead Mover

Men, a Truck
Greenville, NC
10.2016 - 01.2018
  • Leading a team of 2 or more
  • Greet customers upon arrival to specified locations and complete walk-through of the premises
  • Safely move customer belongings in homes and businesses both locally and long distance
  • Carefully and efficiently pack and unpack customer belongings
  • Load and unload trucks
  • Accurately complete haul paperwork

Baler Operator

NACCO Materials Handling Group
Greenville, NC
04.2014 - 09.2016

Education

Diploma - undefined

Pitt Community College
08.2013 - 05.2014

North Pitt High School
05.2010 - 06.2013

Skills

Picker Packerundefined

Additional Information

  • Authorized to work in the US for any employer
  • CPR CERTIFIED ‘23

Timeline

Wastewater Technician

Enviroment 1
08.2020 - Current

Receiving Clerk

PRACTICON
10.2019 - 09.2020

Receiving • Operator

Domtar Personal Care
02.2018 - 12.2019

Lead Mover

Men, a Truck
10.2016 - 01.2018

Baler Operator

NACCO Materials Handling Group
04.2014 - 09.2016

Diploma - undefined

Pitt Community College
08.2013 - 05.2014

North Pitt High School
05.2010 - 06.2013
Michael Spellmon Jr