Michael Sprague
Gardiner,ME
Summary
Award-winning professional dedicated to working with the local community and helping individuals pursue their financial goals. Experienced in serving as a gentle guide in navigating the complexities of financial journeys.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Member Services Supervisor
Midcoast FCU
06.2023 - 03.2025
Lead Teller
Key Bank
12.2022 - 06.2023
Branch Manager
Key Bank
10.2021 - 12.2022
Personal Banker
Key Bank
12.2020 - 10.2021
Branch Supervisor
Midcoast FCU
01.2018 - 12.2020
Member Services Supervisor
Midcoast FCU
12.2017 - 01.2018
Financial Services Rep./Ass. Head Teller
Midcoast FCU
03.2016 - 12.2017
Member Service Representative
Midcoast FCU
05.2015 - 03.2016
Education
Southern Maine Community College
01.2015
Pensacola ChrisEan College
12.2013
Wiscasset ChrisEan Academy
01.2013
Skills
- Typing
- Microsoft PowerPoint
- Proficient with an Adding Machine
- Microsoft Word
- Microsoft Excel
- Cross Selling
- Time Management
- Office Management
- Effective Verbal and Written Communication
- Training and Onboarding New Employees
- Creating Guides, Sheets, PowerPoint Presentations, etc for training purposes
- ATM Service
- Writing & Delivering Annual Reviews, Corrective Actions, Performance Improvement Plans, etc
- Team/Branch Management
- Account Research
- Branch Operations
- Retail Record Management
- Consumer Lending
- Home Equity Lending
- Consumer Loan Underwriting & Decisioning
- Symitar/Episys
- Certified Teller Specialist
- Certified Financial Counselor
- Diane Oceretko Core Values Award
Skills Certificates Awards
- Typing
- Microsoft PowerPoint
- Proficient with an Adding Machine
- Microsoft Word
- Microsoft Excel
- Cross Selling
- Time Management
- Office Management
- Effective Verbal and Written Communication
- Training and Onboarding New Employees
- Creating Guides, Sheets, PowerPoint Presentations, etc. for training purposes
- ATM Service
- Writing & Delivering Annual Reviews, Corrective Actions, Performance Improvement Plans, etc.
- Team/Branch Management
- Account Research
- Branch Operations
- Retail Record Management
- Consumer Lending
- Home Equity Lending
- Consumer Loan Underwriting & Decisioning
- Symitar/Episys
- Certified Teller Specialist
- Certified Financial Counselor
- Diane Oceretko Core Values Award
Accomplishments
I received the Diane Oceretcko Core Values Award in 2019.
Certification
Certified Teller Specialist and Certified Credit Union Financial Counselor
Timeline
Member Services Supervisor
Midcoast FCU
06.2023 - 03.2025
Lead Teller
Key Bank
12.2022 - 06.2023
Branch Manager
Key Bank
10.2021 - 12.2022
Personal Banker
Key Bank
12.2020 - 10.2021
Branch Supervisor
Midcoast FCU
01.2018 - 12.2020
Member Services Supervisor
Midcoast FCU
12.2017 - 01.2018
Financial Services Rep./Ass. Head Teller
Midcoast FCU
03.2016 - 12.2017
Member Service Representative
Midcoast FCU
05.2015 - 03.2016
Southern Maine Community College
Pensacola ChrisEan College
Wiscasset ChrisEan Academy
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