Michael Stankiewicz
Garfield Heights,Ohio
Summary
Detail-oriented professional with experience in operations management, customer service, and caregiving. Expertise in communication, multitasking, and organization, complemented by proficiency in Microsoft Word and Excel. Proven ability to manage responsibilities and coordinate tasks in fast-paced environments while fostering a welcoming atmosphere for visitors and callers.
Overview
11
11
years of professional experience
Work History
Full-Time Caregiver
Family Member
11.2023 - 09.2026
- Coordinated daily caregiving tasks to ensure consistent, organized routines for optimal patient care.
- Managed multiple caregiving priorities with patience and attention to detail to enhance daily support.
- Communicated with family members and healthcare providers to effectively coordinate daily needs and responsibilities.
- Maintained a professional, supportive, and service-focused approach in all interactions.
Operations Manager
Sodexo
Cleveland, Ohio
11.2022 - 11.2023
- Coordinated daily operations and prioritized competing tasks to ensure efficient service delivery in fast-paced environment.
- Managed inventory and ordered supplies while fostering strong vendor relationships to support operational needs.
- Communicated operational updates and expectations clearly to team members.
- Managed inventory, ordered supplies, and maintained professional vendor relationships.
- Operated and configured the point-of-sale system and trained employees on its use.
- Communicated operational updates and expectations to team members to align efforts and enhance team coordination.
- Processed bills, balanced the cash drawer nightly, completed weekly deposits, and processed money orders accurately.
- Completed safety training and reinforced procedures to help maintain a clean and safe work environment.
Evening Kitchen Manager / Cook
Vrable Healthcare Southern Hills
Middleburg, Ohio
04.2015 - 10.2022
- Directed evening kitchen operations while coordinating staff, schedules, meal preparation, and service priorities.
- Managed inventory, ordered food and supplies, and monitored resources to support uninterrupted service.
- Maintained compliance with health and safety regulations through consistent procedures and accurate documentation.
- Resolved customer complaints to enhance guest satisfaction and foster positive dining experiences.
- Conducted customer service evaluations to gauge performance and pinpoint areas for service enhancement.
- Provided employee guidance, completed performance reviews, and addressed performance concerns.
- Led staff meetings to clarify procedures, reinforce expectations, and provide safety protocol training.
Education
High School Diploma -
Cleveland Central Catholic
Cleveland, OhioCollege Coursework - Nursing
Bryant & Stratton
Parma, OHSkills
- Patient Care Coordination
- Caregiver Training Techniques
- Health and Safety Compliance
- Daily Operations Coordination
- Organization and Time Management
- Multitasking and Prioritization
- Customer Service and Client Relations
- Verbal and Written Communication
- Teamwork and Collaboration
- Microsoft Office proficiency
- Professional and Dependable Work Ethic
Timeline
Full-Time Caregiver
Family Member
11.2023 - 09.2026
Operations Manager
Sodexo
11.2022 - 11.2023
Evening Kitchen Manager / Cook
Vrable Healthcare Southern Hills
04.2015 - 10.2022
High School Diploma -
Cleveland Central Catholic
College Coursework - Nursing
Bryant & Stratton