Michael Stearns
Kannapolis,NC
Summary
Dynamic Chief Operating Officer and National Sales Leader with a proven track record at RingoFire, driving revenue growth through strategic sales management, key account leadership, and national team development. Known for building high-performing sales organizations, strengthening client relationships, and executing data-driven forecasts that improve profitability. Recognized for designing scalable training programs and sales processes that enhance collaboration, retention, and long-term organizational growth.
Overview
18
18
years of professional experience
Work History
Chief Operating Officer
RingoFire
Greenville, SC
06.2021 - Current
- Led operational strategy development to enhance organizational efficiency and effectiveness.
- Oversaw daily operations, ensuring alignment with company goals and objectives.
- Managed cross-functional teams to streamline processes and improve collaboration.
- Developed training programs to enhance team skills and knowledge retention.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Directed the daily operations of multiple departments across the organization.
- Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Increased profitability from -303K in 2022 to +323K in 2024 and +484K in 2025.
National Sales Manager
Diamabrush
Charlotte, NC
12.2017 - 06.2021
- Collaborated with Vice President of Sales to develop campaigns alongside National Account Managers.
- Grew new client generating $22K in 2018 to $363K in 2019 through national partnerships and strategic growth.
- Led national sales team to drive product awareness and market penetration.
- Established and maintained relationships with key partners, suppliers, and distributors for effective program launches.
- Trained replacement Territory Sales Manager, leading to recognition as #1 Sales Rep.
- Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
- Formulated national sales strategies aimed at increasing product visibility and market share.
- Cultivated strong relationships with key accounts to enhance loyalty and satisfaction.
- Organized training initiatives for sales teams to improve competencies in product knowledge.
- Conducted market analysis to identify emerging business opportunities and strengths against competitors.
Territory Sales Manager
Diamabrush
Charlotte, NC
02.2016 - 12.2017
- Recruited to covering the sales in the Mid-Atlantic 8-State Territory. Managed distribution partners and supported reps within market. Managed direct customer business in end-user sales. Creative demonstration presentations and networking events.
- Achieved 42% over plan in first year and doubled sales in 2nd year.
- Developed creative/successful sales campaigns, demonstration presentations, and networking events that increased revenue creating a strong presence in the market and generated over $250K in one 3-month marketing campaign.
- Diamabrush is the premier manufacturer of diamond abrasive tools and products used for flooring and vertical surfaces without using chemicals or solvents.
- Managed territory sales and developed relationships with key accounts.
- Organized product demonstrations to educate clients on benefits and features.
Manufacturing Account Manager
W.W Grainger
Winston-Salem, NC
12.2014 - 02.2016
- Managed 40 corporate and large local heavy manufacturing customers, clearly articulating business drivers, balance sheets, and total cost of ownership concepts with executives and decision makers.
- Delivered strategic plans and accurate forecasts for territory and accounts.
- Four Year Performance Average with Grainger of 115.15%
- 2015 sales within the territory were 2.2 million which is a 9% increase from 2014.
- Established and expanded relationships with key executives and decision makers within each customer organization in the territory.
- Grainger is the premier industrial supplies, safety products, and equipment provider with over 1.6 million products from thousands of trusted suppliers.
Healthcare Account Manager
W.W Grainger
Winston-Salem, NC
09.2013 - 12.2014
- Managed all major healthcare systems in Winston Salem, Greensboro, and High Point, NC; and maintained strategic business plans for each key healthcare account.
- Increased healthcare sales 14% within first year.
- Established and expanded relationships with key executives and decision makers within each customer organization, created strong cross-functional partnerships with business partners providing cost savings solutions to client, and functioned as a key business partner.
- Created strong processes to align planning objectives with pipeline development process to maximize productivity.
- Grainger is the premier industrial supplies, safety products, and equipment provider with over 1.6 million products from thousands of trusted suppliers.
Territory Sales Representative
W.W Grainger
Winston-Salem, NC
12.2011 - 09.2013
- Managed over 350 accounts and tasked to grow business, while prospecting potential customers and building relationships with existing customer to increase sales.
- Created a strategic technology and mapping plan resulting in calling on more clients in a day. This plan was rolled out to the entire team, increased client visibility, and generated additional income.
- Managed and implemented national contracts locally through partnerships with the national sales team.
- Involved in an extensive account manager mentoring program, aiding in interviews, and training of new hires; which resulted in partnerships with District Manager and Account Managers in understanding their markets.
- Grainger is the premier industrial supplies, safety products, and equipment provider with over 1.6 million products from thousands of trusted suppliers.
Account Manager
Tradesmen International
Tampa, FL
03.2011 - 12.2011
- Partnered with clients on their labor needs as well as provided networking and project leads to help them generate business.
- Aided business in developing labor states that decrease both fixed and variable overhead cost, while increasing revenue growth in managed territory.
- Consistently in the top 5 in the region in sales.
- Tradesmen is the recognized source for staffing solutions for skilled craftsmen for commercial and industrial contractors.
Sales Professional
Golden Gait Trailers
Concord, NC
03.2008 - 03.2011
- Managed Corporate accounts with NASCAR and other prominent businesses within the National Market.
- Promoted from Inventory Control to Sales Professional after 90-day evaluation period.
- Grossed over 3.0 million in annual sales.
- 2010-2011 Top Salesmen.
- Golden Gait is a Specialty Trailer and Luxury RV Dealer in NC.
- Utilized CRM software to track customer interactions and sales progress.
- Maintained relationships with existing customers to encourage repeat and additional sales.
Education
Associate of Science - International Business
Rowan-Cabarrus Community College
Concord, NCSkills
- Account and sales management
- Sales operations and strategy
- Key account development
- Partnership and relationship building
- Consultative selling techniques
- Strategic planning and pricing
- Territory management
- Mentoring and training
- Financial forecasting
Timeline
Chief Operating Officer
RingoFire
06.2021 - Current
National Sales Manager
Diamabrush
12.2017 - 06.2021
Territory Sales Manager
Diamabrush
02.2016 - 12.2017
Manufacturing Account Manager
W.W Grainger
12.2014 - 02.2016
Healthcare Account Manager
W.W Grainger
09.2013 - 12.2014
Territory Sales Representative
W.W Grainger
12.2011 - 09.2013
Account Manager
Tradesmen International
03.2011 - 12.2011
Sales Professional
Golden Gait Trailers
03.2008 - 03.2011
Associate of Science - International Business
Rowan-Cabarrus Community College