Summary
Overview
Work History
Education
Timeline
Generic

Michael Steigerwald

Whiting

Summary

Experienced with coordinating security measures and directing security staff. Utilizes effective team leadership to maintain safe and secure environment. Knowledge of emergency response protocols and risk management strategies.

Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.

Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.

Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally.

Overview

2026
2026
years of professional experience

Work History

Security Supervisor

Securitas Critical Infrastructure Services, Inc.
06.2022 - Current
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

Assistant Store Manager

Staples
01.2014 - 01.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Director of Client Services

Sam Houston State University
01.2012 - 01.2013
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.

Director Networking Services

Texas Department Of Criminal Justice
2007 - 2012

Education

Associate of Science - Computer Information Technology & Systems Manageme

Cleveland Institute of Electronics
Cleveland
1986

Computer Systems Technology

Lincoln Technical Institute
Pennsauken, NJ
1983

Timeline

Security Supervisor

Securitas Critical Infrastructure Services, Inc.
06.2022 - Current

Assistant Store Manager

Staples
01.2014 - 01.2022

Director of Client Services

Sam Houston State University
01.2012 - 01.2013

Director Networking Services

Texas Department Of Criminal Justice
2007 - 2012

Associate of Science - Computer Information Technology & Systems Manageme

Cleveland Institute of Electronics

Computer Systems Technology

Lincoln Technical Institute
Michael Steigerwald