Christopher Crouch
Houston,TX
Summary
I am a detail oriented leader, a fast learner with unique adaptability to any situation. My time as security supervisor has taught me how to work with the public in a professional manner while upstanding the codes of the establishment. I am a problem solver, I'm usually the one my team or other teams come to in a "pinch". I have the skill of understanding and solution creation due to the situations I've been placed in, under the broad disguise of loss prevention and security. Customer/Guest satisfaction has always been a priority in any field I've been brought into. I also have a highly creative side which effects my thought process, and i tend to lean into it when given the opportunity. Dedication and persistence are also traits that i pride myself in. I'm often complimented on my willingness to help and assist others that may not be a part of my group or team.
Overview
15
15
years of professional experience
Work History
Security Supervisor
Westin Hotel
08.2021 - Current
- Supervised security team, ensuring adherence to protocols and safety standards.
- Conducted regular inspections of property to identify security vulnerabilities and improve safety measures.
- Coordinated emergency response procedures, enhancing staff preparedness for various incidents.
- Implemented training programs for new security personnel, fostering effective practices and compliance.
- Developed incident reports detailing security breaches, assisting with investigations and preventive measures.
- Monitored surveillance systems to detect suspicious activity, enabling timely intervention when necessary.
- Conducted regular patrols of facility to detect and deter security threats.
- In charge of surveilling over 150 rooms at a time.
- Crowd management in accordance with venue.
Car Detailer
LAX Rentals
02.2019 - 08.2020
- Performed thorough exterior and interior cleaning of rental vehicles to ensure high standards of presentation.
- Inspected vehicles for damage and cleanliness, addressing issues proactively to enhance customer satisfaction.
- Operated specialized detailing equipment and tools to achieve optimal results in vehicle care and maintenance.
- Developed efficient workflows for detailing processes, reducing turnaround time while maintaining quality standards.
Church Musician
Galilee Baptist Church
01.2011 - 03.2018
- Developed and arranged music for weekly services, enhancing worship experience.
- Collaborated with choir members to improve vocal harmonies and overall performance quality.
- Led rehearsals, ensuring all musicians understood their roles and responsibilities effectively.
- Coordinated special music events, integrating diverse musical styles to engage congregation.
- Implemented audio-visual systems during services, improving sound quality and audience engagement.
- Enhanced worship experience by skillfully playing various musical instruments during services.
- Operated audio and visual equipment for events, ensuring high-quality presentations and clear sound.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Programmed and operated audio-visual equipment to support seamless live events.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
Education
Associate of Arts - Audio Engineering
Los Angeles Film School
Los Angeles, CA04-2015
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- AED training
- Strong verbal and written communication
- Client communication
- Audio cabling
- New technology integration
- Audio routing
- Video editing
- Audio mastering
Timeline
Security Supervisor
Westin Hotel
08.2021 - Current
Car Detailer
LAX Rentals
02.2019 - 08.2020
Church Musician
Galilee Baptist Church
01.2011 - 03.2018
Associate of Arts - Audio Engineering
Los Angeles Film School