Michael Stevens
Hesperia,CA
Summary
Experienced with venipuncture, capillary puncture, and specimen handling. Utilizes patient communication skills to ensure comfortable and efficient blood collection process. Track record of adhering to strict safety and quality standards, while providing good customer service with understanding and patience with agitated people.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Student Phlebotomist
Desert Oasis Dermatology
Hesperia, CA
04.2026 - 04.2026
- Collected blood samples with precision and adhered to safety protocols.
- Assisted in patient preparation, ensuring comfort and understanding of procedures.
- Maintained accurate records of specimens and patient interactions for lab processing.
- Collaborated with healthcare professionals to streamline workflow and improve efficiency.
Owner
Disney Delights
Hesperia, CA
01.2024 - 12.2025
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and optimal resource allocation.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed customer reviews to improve customer satisfaction.
- Managed day-to-day business operations.
Cashier
76 Gas Station
Hesperia, CA
01.2022 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization throught the store.
- Assisted customers with inquiries, providing product information and support.
- Monitored inventory levels at checkout to ensure availability of essential items.
- Greeted customers entering store and responded promptly to customer needs.
Flats Process Guide
Amazon.com, Inc. or Its Affiliates
Jurupa, Ca
01.2019 - 01.2021
- Led operational workflows to enhance efficiency and reduce waste.
- Analyzed workflow data to identify bottlenecks and recommend actionable solutions.
- Conducted regular audits to maintain compliance with company policies and regulations.
- Recovered misplaced packages to ensure customer satisfaction.
Security Officer
Diligent Security Systems
San Bernardino, CA
01.2016 - 01.2018
- Monitored premises to prevent theft, damage, and unauthorized access.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as necessary.
- Maintained detailed logs of incidents and daily activities for reporting purposes.
- Responded promptly to incidents, ensuring effective resolution and reporting.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Wrote minute by minute reports detailing visitors, incidents, and resolutions.
Team Leader
U.S. Army Active Duty
Fort Bragg, NC
07.2005 - 03.2010
- Managed emergency medical situations by administering first aid and BLS treatments and coordinating evacuation efforts when necessary.
- Applied first aid and BLS to squad members at camps and on battlefield.
- Managed risk assessments and safety protocols, ensuring compliance with military regulations during operations.
- Conducted security operations to protect installations and critical infrastructure from potential threats.
- Demonstrated adaptability under changing conditions while maintaining focus on accomplishing assigned mission objectives.
Plumber's Apprentice
All Pro Plumbing
Ontario, CA
01.2003 - 07.2005
- Maintained inventory of plumbing supplies and materials, ensuring readiness for job requirements.
- Ensured customer satisfaction by leaving households as cleansing as possible.
Education
High School Diploma -
Don Lugo High School
Chino HillsNo Degree - Physics
Mt. San Antonio College
Walnut, CANo Degree - Philosophy
Mt. San Antonio College
Walnut, CASkills
Laboratory techniques
Safety protocols adherence
Lab equipment maintenance
Lab inventory management
Sample and specimen collection
Venipuncture expertise
Stress Management
BLS Certification
Bloodborne Pathogen Certification
Follow Standard Operating Procedures (SOPs) and OSHA guidelines
Monitor patients for adverse reactions and respond appropriately
Maintain confidentiality of patient information
Certification
Basic Life Saver Certification- Feb 2026
Blood Borne Pathogen Certification- Feb 2026
California CPT License- May 2026
Languages
Sign Language
Limited Working
Timeline
Student Phlebotomist
Desert Oasis Dermatology
04.2026 - 04.2026
Owner
Disney Delights
01.2024 - 12.2025
Cashier
76 Gas Station
01.2022 - 01.2023
Flats Process Guide
Amazon.com, Inc. or Its Affiliates
01.2019 - 01.2021
Security Officer
Diligent Security Systems
01.2016 - 01.2018
Team Leader
U.S. Army Active Duty
07.2005 - 03.2010
Plumber's Apprentice
All Pro Plumbing
01.2003 - 07.2005
No Degree - Philosophy
Mt. San Antonio College
No Degree - Physics
Mt. San Antonio College
High School Diploma -
Don Lugo High School