Michael Stewart
San Angelo,TX
Summary
Compassionate and driven psychology graduate with a B.S. in Psychology and certifications in Human Development and Organizational Psychology, approaching completion of a master's in Industrial-Organizational Psychology. Extensive knowledge of individual growth and change across the lifespan, complemented by coursework in cultural diversity and inclusive care. Nine years of customer-facing retail experience have honed exceptional communication, conflict resolution, and problem-solving skills, along with a proven ability to build trust and support individuals in challenging situations. A strong commitment to promoting family well-being and fostering positive behavioral change is evidenced by a 3.7 GPA and graduation magna cum laude, reflecting dedication and meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flooring Sales Specialist
Lowes Home Improvment
San Angelo, TX
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
Millwork Sales Specialist
Lowes Home Improvment
San Angelo, TX
02.2026 - Current
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Moved bulk customer orders with safe operation of forklifts.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
Plumbing Sales Specialist
Lowes Home Improvment
San Angelo, TX
- Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
- Recommended plumbing products that would fulfill customer requirements.
- Built lasting client relationships through effective communication and prompt issue resolution talents.
- Answered questions from customers regarding plumbing materials and products.
Research Assistant
Angelo State University
San Angelo, TX
04.2026 - Current
- Assisted in data collection and analysis using statistical software tools.
- Organized research materials and maintained accurate records for project tracking.
- Collaborated with faculty on developing research methodologies and proposals.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Appliance Sales Specialist
Lowes Home Improvment
San Angelo, TX
10.2025 - Current
- Assisted customers in selecting appliances based on needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Maintained knowledge of current promotions and sales to maximize customer engagement.
- Provided support in inventory management to ensure product availability.
CSA
Lowes Home Improvment
San Angelo, TX
10.2017 - Current
- Connected with customers by listening to concerns and answering questions.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Answered customer questions about product availability and shipment times.
Education
Master of Science - Industrial And Organizational Psychology
Angelo State University
San Angelo, TX08-2026
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX05-2025
Skills
- Goal oriented
- Strong work ethic
- Performance tracking
- Complaint resolution
- Basic mathematical skills
- Accurate money handling
- Basic Microsoft Office / Data Entry
- Organizational Psychology Principles
- Goal Setting & Motivational Strategies
- Cultural Competency & Sensitivity
- Behavioral Observation & Reporting
- Conflict Resolution
- Computer literacy
- Qualitative research
- Experimental design
Certification
- Certificate Human Development awarded by Angelo State University
- Organizational Psychology Certificate awarded by Angelo State University
- Talent Acquisition authorized by HRCI and offered through Coursera
Timeline
Research Assistant
Angelo State University
04.2026 - Current
Millwork Sales Specialist
Lowes Home Improvment
02.2026 - Current
Appliance Sales Specialist
Lowes Home Improvment
10.2025 - Current
CSA
Lowes Home Improvment
10.2017 - Current
Flooring Sales Specialist
Lowes Home Improvment
Plumbing Sales Specialist
Lowes Home Improvment
Master of Science - Industrial And Organizational Psychology
Angelo State University
Bachelor of Science - Psychology
Angelo State University