Michael Stinson
Baton Rouge,LA
Summary
Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Bringing years of experience overseeing day-to-day activities and production of goods. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Speedy Freight
Dallas, TX
02.2025 - Current
- Supervise daily operations and workflow in the day to day.
- Developed strong relationships with customers/vendors.
- Weekly P/L report meetings
- Weekly/Monthly travel for client/vendor meetings and conventions.
- Coordinated work progress to ensure optimal coverage and efficiency daily.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge from pricing to Software.
- Analyzed complex problems to identify effective solutions for clients.
- Recruited, interviewed and selected employees to fill vacant roles in Operations.
- Led daily operations, ensuring efficiency and productivity were maintained throughout.
- Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of resources to establish productivity.
- Developed and implemented standard operating procedures to ensure efficient workflow throughout the day/week/month/year.
- Coordinated logistical coverage across all transport modes, such as FTL, LTL, OTR, expedited, parcels, and drayage.
- Coordinate all import/export Containers overseas.
Operations Supervisor
Instico Global Logistics
Dallas, TX
05.2022 - 02.2025
- Face to Face Contact with Vendors and Customers.
- Lead everyday operations meeting.
- Supervised daily operations and workflow.
- Administration reports and invoicing reports.
- Maintain P/L reports
- Maintaining customer/vendor fulfillment
- Traveling for vendor/customer visits
- Leading customer meetings and onboarding meetings
- Supervising carriers sales team
- Use multiple Platforms/software's/TMS systems
- PM goals and Revenue goals
- Market updates/ Data entry/ Analysis
- Daily Problem Solving
Carrier Sales executive
Schneider
Dallas, TX
03.2021 - 05.2022
- Negotiate rates with vendors and clients
- Customer satisfaction from top to bottom
- Hit $20,000 in profit per month via carrier sales
- Covered all modes of transportation from FTL/LTL/expedite
- Coordinated freight movements between shippers and carriers.
- Managed logistics software to track shipments and monitor progress.
Skyrider communications
West Monroe, LA
02.2019 - 01.2021
- Positioned underground and Aerial Fiber optic throughout commercial properties.
- Established fire systems in commercial properties.
- Understanding blueprints for all wire drops.
- Traveling 90% 500+ miles weekly
- Would supply and repair Cat6E
- Adding internet network to commercial building and schools.
- Face to Face contact with all vendors.
Bank Teller
First Nation Bank
Monroe, LA
01.2017 - 01.2018
- Coordinating monetary transactions
- Customer interaction/Customer satisfaction
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Provided assistance to other tellers during peak business hours as needed.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained knowledge of banking regulations and compliance standards.
- Balanced cash drawer daily to maintain accurate financial records.
Education
BBA - Business Administration, Marketing, Entrepreneurship
University of Louisiana Monroe
Monroe05-2020
Skills
- Operational planning
- Customer relationship management
- Time management
- Microsoft Office
- Management
- Pricing
- Negotiating
- SEO
- Public relations
- Customer Satisfaction
- TMS systems
- P/L reports
- Business development
- Market research
- Problem Solving
- Innovation/Collaboration
- Strategic planning
Willing To Travel
True
Personal Information
Willing To Relocate: 1
Timeline
Operations Supervisor
Speedy Freight
02.2025 - Current
Operations Supervisor
Instico Global Logistics
05.2022 - 02.2025
Carrier Sales executive
Schneider
03.2021 - 05.2022
Skyrider communications
02.2019 - 01.2021
Bank Teller
First Nation Bank
01.2017 - 01.2018
BBA - Business Administration, Marketing, Entrepreneurship
University of Louisiana Monroe