Michael stoll
temple,Texas
Summary
Dedicated delivery driver with over four years of experience in vehicle operation and customer relationship management. Known for exceptional communication skills and problem-solving abilities, consistently achieving high customer satisfaction scores. Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
PD driver
RL Carriers
temple, tx
06.2025 - Current
- Operated delivery trucks to transport freight safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Loaded and unloaded cargo, securing items for safe transport.
- Communicated with dispatch regarding route changes and delivery status.
- Provided excellent customer service during drop-off and pick-up interactions.
- Followed all safety protocols while loading, unloading, and driving vehicles.
- Communicated with customers regarding product delivery times and locations.
driver
UPT
temple, tx
11.2024 - 06.2025
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Achieved consistently high customer scores due to exceptional service.
- Kept accurate records of deliveries and customer signatures.
- Communicated effectively with dispatch and customers to provide status updates.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Logged deliveries, drop-off times and special conditions in company system.
Driver
prime inc
Springfield, Missouri
08.2023 - 11.2024
- Operated vehicles safely to transport goods to designated locations.
- Inspected vehicles for safety and maintenance before each trip.
- Maintained accurate logs of mileage, fuel usage, and delivery times.
- Communicated with dispatchers regarding delivery schedules and updates.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
driver, driver helper
KEG 1 O'Neal
Temple, Texas
10.2022 - 07.2023
- Operated delivery vehicles safely and efficiently across various routes.
- Managed the loading and unloading of cargo while ensuring proper handling procedures.
- Communicated effectively with dispatch to confirm delivery schedules and changes.
- Adhered to traffic laws and company policies during all driving activities.
- Collaborated with team members to improve route efficiency and service reliability.
- Delivered packages to customers in a timely and efficient manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Achieved consistently high customer scores due to exceptional service.
- Managed time effectively to meet tight delivery deadlines.
driver
Mcgregor Welding Supply
belton, tx
11.2019 - 10.2022
- Delivered freight safely and efficiently to various locations.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Demonstrated merchandise features to enhance customer experience and satisfaction.
- Engaged customers by providing product information and addressing inquiries.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Collaborated with team members to maintain a well-organized sales floor.
- Built relationships with customers to encourage repeat business and loyalty.
- Advised customers on the latest product features and benefits.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Education
High School Diploma -
Belton High School
Belton, TX05-2012
Skills
- Vehicle operation
- Route navigation
- Cargo handling
- Delivery documentation
- Safety compliance
- Customer relationship management
- Problem solving
- Attention to detail
- Conflict resolution
- Commercial driver's license
- Heavy lifting
- Teamwork and collaboration
- Forklift operation
- Responsible driver
- Stocking and inventory
- Clear communication
- Adaptability and flexibility
Certification
class a drivers license
References
References available upon request.
Timeline
PD driver
RL Carriers
06.2025 - Current
driver
UPT
11.2024 - 06.2025
Driver
prime inc
08.2023 - 11.2024
driver, driver helper
KEG 1 O'Neal
10.2022 - 07.2023
driver
Mcgregor Welding Supply
11.2019 - 10.2022
High School Diploma -
Belton High School