
Results-driven Operations Manager with 5 years of experience in operational leadership, team development, and conflict resolution within high-volume environments. Proven track record of managing performance, streamlining processes, and fostering a culture of empathy and accountability. Currently overseeing a team of 50 associates and 3 team leads in a fast-paced 20 million dollar volume store. Committed to delivering exceptional customer experiences while driving efficiency and team cohesion.