Michael Szewczyk
Summary
Sales and marketing expert and outstanding performer in client relations and creative upselling within multiple industries. Adept at managing sales cycle, including prospecting and follow-up support. Skillful in advising clients on sales through multiple industries and processing applications, payments, and customer service. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Insurance Advisor
Peace Tree Insurance
Fort Lauderdale, FL
07.2023 - Current
- Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
- Achieved consistent high levels of customer satisfaction through empathetic listening and problem-solving skills when addressing concerns or disputes.
- Increased overall efficiency by streamlining administrative processes related to filing claims paperwork and managing databases containing vital client information.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Digital Sales Executive
Adler Social
Pompano Beach, FL
01.2023 - 06.2023
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling by making 300 - 400 calls per day.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
Consumer Outreach Sales Specialist
Royal Caribbean International
07.2021 - 01.2023
- Created and implemented sales strategies to successfully meet company targets.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Interacted with approximately 40 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Insurance Broker
Self Employed Agent
05.2020 - 07.2021
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and warm calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Placed 700-1000 outbound sales-related calls per week to meet individuals interested in purchasing insurance coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Senior Graphic Designer
Onboard Media
09.2016 - 05.2020
- Drove $900,000 revenue increase by designing multiple brochures and sales sheets for company's leading product line. Managed and provided creative direction for all internal sales projects, proposals and sales sheets.
- Managed up to 5 projects or tasks at any given time while under pressure to meet weekly deadlines. Provided proposal layout and design for multi-million-dollar contract under extremely tight deadline.
- Lead in design and development of proposal and business deck for Carnival Cruise Line contract renewal resulting in multi-year, multi-million-dollar deal for organization using PowerPoint, Keynote, Photoshop and Illustrator.
Marketing Specialist
Integrity Promotions Group
01.2010 - 05.2020
- Created digital material and graphic designs that hit business objectives; increased sales 53% for local service business with comprehensive graphic design project that included logo, print, digital, advertising, and website.
- Increased credibility and client awareness by developing marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Drove $900,000 revenue increase by designing multiple brochures and sales sheets for company's leading product line. Managed and provided creative direction for all internal sales projects, proposals and sales sheets.
- Managed up to 5 projects or tasks at any given time while under pressure to meet weekly deadlines. Provided proposal layout and design for multi-million-dollar contract under extremely tight deadline.
Education
Bachelor of Science - Web and Graphic Design
Art Institute of Charleston
Charleston, SC12.2013
Skills
- Award-winning sales professional
- Life and health insurance products
- Proactive team player
- Top-rated sales performance
- Relationship development
- Sales and Marketing
- Healthcare Systems Understanding
- CRM Software Experience
- Strong analytical skills
- Policy analysis
- Upselling strategies
- In-depth industry knowledge
Certification
0215 Life, Annuity and Health Insurance License | Licensed to sell insurance in 20 States
Timeline
Health Insurance Advisor
Peace Tree Insurance
07.2023 - Current
Digital Sales Executive
Adler Social
01.2023 - 06.2023
Consumer Outreach Sales Specialist
Royal Caribbean International
07.2021 - 01.2023
Insurance Broker
Self Employed Agent
05.2020 - 07.2021
Senior Graphic Designer
Onboard Media
09.2016 - 05.2020
Marketing Specialist
Integrity Promotions Group
01.2010 - 05.2020
Bachelor of Science - Web and Graphic Design
Art Institute of Charleston