Michael T. Adams
Cape Coral,FL
Summary
Dynamic team player with 20 years of proven quality performance in education and training, eager to contribute skills and experience to a collaborative environment. Committed to fostering positive relationships and driving success within the community. Passionate about leveraging expertise to support team goals and enhance overall productivity. Prepared to make a meaningful impact in a supportive role that values teamwork and dedication.
Overview
18
18
years of professional experience
Work History
Maintenance Technician
King Plastic Corporation
12.2022 - Current
- Conducted routine maintenance inspections on machinery to ensure operational efficiency.
- Diagnosed and repaired mechanical issues on production equipment, minimizing downtime.
- Implemented preventive maintenance schedules to prolong equipment lifespan and enhance reliability.
- Collaborated with cross-functional teams to streamline repair processes and improve workflow efficiency.
- Trained junior technicians on best practices for equipment maintenance and safety protocols.
- Identified opportunities for process improvements, resulting in enhanced service delivery within the maintenance department.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Optimized production line performance, troubleshooting and fixing issues promptly.
- Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
- Improved reliability of electrical systems by conducting thorough inspections and updates.
- Improved machine efficiency, conducting regular diagnostics and repairs.
Sales Associate
7-eleven
07.2020 - 10.2022
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Managed cash transactions accurately, ensuring compliance with cash handling procedures.
- Maintained inventory levels through regular stock checks and replenishment processes.
- Assisted in training new team members on operational procedures and sales techniques.
- Resolved customer complaints efficiently, fostering trust and promoting repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Actuator Technician
Future Aviation
04.2017 - 03.2020
- Operated and maintained advanced aviation maintenance tools and systems for optimal aircraft performance.
- Diagnosed mechanical issues to ensure compliance with safety and regulatory standards in aviation operations.
- Collaborated with cross-functional teams to streamline maintenance workflows and enhance operational efficiency.
- Trained junior technicians on equipment handling, safety protocols, and industry best practices for improved team performance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Operations Supervisor
StatesideBPO
06.2016 - 02.2017
- Oversee 140 agents, measuring daily productivity, schedule adherence, call flow, handle time and customer service.
- Participate in weekly meetings with superiors, provide data on call stats and productivity.
- Monitoring out of state agents through Citrix, InContact and Oracle Service Cloud.
Assistant Section Chief and Training Monitor
United States Air Force
09.2013 - 05.2016
- Led, supervised and trained 40 aircraft maintainers, directing maintenance management on 17 aircraft.
- Ensured all ancillary/technical training to include knowledge of blueprints, schematics and wiring diagrams, were scheduled for all personnel with minimal impact on flying mission.
- Enforced and upheld safety, administrative, training, performance and maintenance compliance standards.
- Sole engine run certifier, ensured that 15 technicians maintained training and certifications for maintenance runs.
Flight-Line Expediter
Flight-Line Expediter
03.2010 - 09.2013
- Coordinated maintenance efforts of 150+ technicians from 9 different specialties.
- Assisted Production Superintendent in generating daily flying operations with 3 different flying hour programs.
- Ensured aircraft are properly prepared and configured for all upcoming sorties, exercises and deployments.
- Primary liaison between all maintenance sections and the Maintenance Operation Center.
Lead Aircrew Maintenance Debriefer
Lead Aircrew Maintenance Debriefer
03.2009 - 03.2010
- Supervised aircrew fault reporting/assigned control numbers for aircraft requiring repair/diagnostics.
- Operate/identify/isolate aircraft integrated avionics systems malfunctions and analyze system performance.
- Maintain aircraft historical records/Integrated Maintenance Data Systems(IMDS) entries.
Dedicated Crew Chief
Dedicated Crew Chief
08.2007 - 03.2009
- Perform/verify maintenance actions to ensure quality and completeness of work; clear aircraft grounding conditions.
- Inspect, troubleshoot and repair aircraft systems/sub-systems using blueprints, schematics and wiring diagrams.
- Inputs/verified electronic maintenance data; train and mentor peers.
- Track parts ordered, delayed discrepancies and reports aircraft status to production and maintenance supervision.
Education
AA - Aircraft Maintenance Technology
Community College of the Air force
01.2003
High School Diploma - undefined
Chaminade-Madonna College Preparatory
01.1994
Skills
- Current Secret Security Clearance
- Leadership
- Personnel management
- CPR/AED qualified
- Stress management
- Communication skills
- Capable problem solver
- Windows proficient
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Detail Oriented
- Land Mobile Radios
- Basic Office Equipment
- Aircraft Maintenance Documentation Systems
- Preventive Maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Parts replacement
- Equipment installation
- Equipment Repair
- Tool management
- Hand tools expertise
- Lockout and tagout procedures
- Power tools proficiency
- Hydraulic systems
- Electrical panels
- Machine lubrication
- Mechanical expertise
- Maintenance scheduling
- Pneumatic systems
- Motor controls
- Control circuits
- Variable frequency drives
- Conveyor systems
- Boiler maintenance
- Cooling towers
- Blueprint and schematics
- Reporting and documentation
- Troubleshooting strength
- Safety-oriented mindset
Timeline
Maintenance Technician
King Plastic Corporation
12.2022 - Current
Sales Associate
7-eleven
07.2020 - 10.2022
Actuator Technician
Future Aviation
04.2017 - 03.2020
Operations Supervisor
StatesideBPO
06.2016 - 02.2017
Assistant Section Chief and Training Monitor
United States Air Force
09.2013 - 05.2016
Flight-Line Expediter
Flight-Line Expediter
03.2010 - 09.2013
Lead Aircrew Maintenance Debriefer
Lead Aircrew Maintenance Debriefer
03.2009 - 03.2010
Dedicated Crew Chief
Dedicated Crew Chief
08.2007 - 03.2009
High School Diploma - undefined
Chaminade-Madonna College Preparatory
AA - Aircraft Maintenance Technology
Community College of the Air force