Michael Tadrousse
Ewing,NJ
Summary
Results-oriented, detail-driven professional with a strong background in operations management, adept at enhancing operational efficiency and streamlining processes. Proven expertise in leading large teams and executing strategic initiatives that boost productivity while minimizing costs. Exceptional communication and customer support skills foster collaboration and ensure seamless coordination across departments. Committed to driving continuous improvement and achieving organizational objectives through effective leadership and innovative problem-solving strategies.
Overview
26
26
years of professional experience
Work History
Director Of Operations
Alpha Omega Sales
East Brunswick, NJ
08.2009 - Current
- Coordinated efforts with warehouse personnel to maintain high levels of service excellence.
- Engaged with operations manager to analyze issues and implement streamlined routing solutions.
- Coordinated contract dispatch and resolved daily issues to ensure smooth operations.
- Achieved timely updates to contractor schedules, improving project efficiency. Strengthened client relationships, resulting in increased satisfaction. Streamlined report tracking processes to enhance decision-making.
- Coordinated shipping and receiving activities with FedEx, UPS, and DHL to streamline supply chain processes.
- Streamlined operational processes to enhance efficiency across multiple regional sites.
- Led cross-functional teams to implement strategic initiatives, driving performance improvements.
- Facilitated training programs for operational leaders to promote best practices and continuous development.
- Analyzed market trends to identify opportunities for growth and optimize resource allocation.
- Established performance metrics to monitor operations and ensure alignment with corporate objectives.
- Oversaw budget management, ensuring cost-effective operations while maximizing service quality.
- Collaborated with senior management to align operational goals with overall business objectives.
- Oversaw budget planning and cost management, ensuring financial sustainability for operations.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Defined, implemented, and revised operational policies and guidelines.
General Manager
The Deli Stop
Old Bridge
06.2005 - 07.2009
- Coordinated daily activities of 20 team members, enhancing operational efficiency and service quality throughout multiple shifts.
- Achieved timely payroll processing and efficient cash management through effective scheduling of vendor payments. Streamlined lottery licensing procedures to enhance operational efficiency.
- Oversaw training initiatives focused on culinary skills, catering logistics, and effective inventory maintenance.
- Supervised accounts receivable activities, maintaining accurate records and facilitating effective collections.
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Led staff training programs, enhancing team performance and customer service skills.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed marketing strategies to increase customer engagement and boost sales.
- Analyzed financial reports, identifying trends to inform strategic decision-making.
- Fostered strong vendor relationships, negotiating favorable terms and improving supply chain efficiency.
- Cultivated a positive workplace culture, promoting teamwork and employee satisfaction initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Security Officer
Rutgers University
08.2000 - 05.2005
- Monitored event activities to uphold safety standards for all attendees.
- Completed fire safety training to enhance workplace safety and ensure compliance with regulations.
- Oversaw logistics for team and staff transfers between various locations.
- Oversaw crowd movement during lockout ceremonies and graduations, enhancing event flow and safety.
- Ensured timely shuttle operations to support students' access to educational facilities.
- Monitored campus safety protocols to ensure secure environments for students and staff.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to emergency situations, coordinating with law enforcement when necessary.
- Developed incident reports detailing findings and actions taken during security breaches.
- Collaborated with university departments to enhance safety measures across campus facilities.
- Mentored junior officers, promoting adherence to policies and professional development initiatives.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
Criminal Justice - Sports Law
Rutgers
NJComputer and Software Programming Certificate - undefined
NJ Training Association
NJBusiness Studies - undefined
Middlesex County College
Skills
- NetSuite software
- Peachtree Software
- Organizational skills
- Time management skills
- Corporate communications
- Problem solving
- Customer service
- Attention to details
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Business management
- Process improvement
- Quality assurance
- Cost control
- Leadership training
- Workforce planning
- Performance analysis
- Schedule oversight
- Risk mitigation
- Resource allocation
- Financial controls implementation
- Operations management
- Teamwork and collaboration
- Team leadership
- Decision-making
- Staff training/development
- Staff management
- Employee development
- Customer service management
- Employee relations
- Business leadership
- Effective leader
- Hiring and onboarding
- Proficient in Netsuite & Peachtree
- Staff hiring
- Organizational structuring
- Employee motivation
- Goal setting
- Budget control
- Scheduling
- Revenue growth
- Purchasing and planning
- Client account management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Director Of Operations
Alpha Omega Sales
08.2009 - Current
General Manager
The Deli Stop
06.2005 - 07.2009
Security Officer
Rutgers University
08.2000 - 05.2005
Computer and Software Programming Certificate - undefined
NJ Training Association
Business Studies - undefined
Middlesex County College
Criminal Justice - Sports Law
Rutgers