MICHAEL TAIT
Las Vegas,NV
Summary
Motivated professional seeking to transition into a new career field, bringing strong organizational skills, adaptability, and a willingness to learn. Committed to contributing positively to team goals and growing within the organization.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Las Vegas, NV
11.2022 - 01.2026
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Leasing Consultant
New Earth Management
Las Vegas, NV
03.2023 - 07.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Sales/Reactivation Specialist
Soren Management
Las Vegas, NV
09.2019 - 10.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Sales Agent
Promo Direct
Las Vegas, NV
01.2016 - 08.2019
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of artwork submissions products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Education
No Degree - Accounting
Suny New Paltz
New York, NYSkills
- Time management
- Teamwork and collaboration
- Positive and professional
- Speedy and efficient
- Verbal and written communication
- Retail management
- Cooking
- Food running
- POS system operation
- Hospitality service expertise
- Food preparation
- POS systems
- Excellent memory
- Safe food handling
- Decision-making
- Order taking
- Team leadership
- Exceptional customer service
- Cleanliness
- Cash handling
- Problem-solving
- Team player
- Attention to detail
- Friendly and outgoing
Hrj Id
#HRJ#50dbb235-e9ab-412c-af15-b2e29935adc1#
Timeline
Leasing Consultant
New Earth Management
03.2023 - 07.2023
Barista
Starbucks
11.2022 - 01.2026
Sales/Reactivation Specialist
Soren Management
09.2019 - 10.2022
Sales Agent
Promo Direct
01.2016 - 08.2019
No Degree - Accounting
Suny New Paltz