Michael Tallarida
Drexel Hill,PA
Summary
Professional management and sales expert prepared to drive impactful strategies and solutions. Proven track record in account management, optimizing performance and enhancing customer satisfaction. Emphasizes team collaboration and adaptability to meet evolving challenges.
Overview
6
6
years of professional experience
Work History
Product Specialist
Cintas Corp.
02.2025 - Current
- Identified and sold new product opportunities and executed cross-selling to existing customers
- Secured contract renewals of local and national accounts to help grow overall revenue
- Primary point of contact for portfolio of 750+ customers
Service Supervisor
Cintas Corp.
07.2023 - 02.2025
- Managed customer facing service team both in-house and outbound
- Oversaw key service department areas such as maintaining customer relationships, bolstering efficiency amongst service routes and promoting safety
- Aided leadership and service team in repairing and improving relationships and generating revenue
- Presented impactful safety & PPE presentations across service departments to foster a culture of safety
- Obtained Medical DOT card and analyzed safety data to identify trends and develop corrective actions, reducing injury rates
Underwriting & Collections Specialist Level III
PayPal, Inc.
08.2020 - 04.2023
- Evaluated and assumed risks of potential clients for business funding
- Mitigated losses for the company by communicating and building a strong rapport with small-business owners/attorneys regarding high-risk accounts
- Negotiated alternative repayment solutions and restructured loans with clients
Inbound Sales Agent
Power Home Remodeling Group
08.2019 - 07.2020
- Fielded calls from outbound potential customers to act as a liaison to schedule and sell outdoor remodeling estimates/projects while also cross-selling
Education
Bachelor of Arts - Advertising/Public Relations
The Pennsylvania State University, College of Communications
University Park, PA05.2019
Timeline
Product Specialist
Cintas Corp.
02.2025 - Current
Service Supervisor
Cintas Corp.
07.2023 - 02.2025
Underwriting & Collections Specialist Level III
PayPal, Inc.
08.2020 - 04.2023
Inbound Sales Agent
Power Home Remodeling Group
08.2019 - 07.2020
Bachelor of Arts - Advertising/Public Relations
The Pennsylvania State University, College of Communications
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