Summary
Overview
Work History
Education
Timeline
Generic

Michael Tallarida

Drexel Hill,PA

Summary

Highly organized, efficient and communicative business professional with strong background coordinating business operations with internal and external partners. Effective in streamlining processes, resolving issues and improving communications.

Overview

6
6
years of professional experience

Work History

Product Specialist

Cintas Corp.
02.2025 - Current
  • Identified and sold new product opportunities and cross-sold to existing customers, increasing revenue by over 20%
  • Acted as primary point of contact for portfolio of 800+ existing customers
  • Secured contract renewals of local and national accounts to help grow overall revenue

Service Supervisor

Cintas Corp.
07.2023 - 02.2025
  • Managed customer facing service team both in-house and outbound on route
  • Oversaw key service department areas such as developing customer relationships and bolstering efficiency amongst service routes
  • Aided management in analyzing CPI and KPI trends to help improve and repair relationships and revenue
  • Presented impactful safety & PPE presentations across service departments to foster a high performance culture of safety, identify trends and develop corrective actions
  • Created schedule for service department of 60+ employees and planned installation schedule for upcoming projects

Underwriting & Collections Specialist Level III

PayPal, Inc.
08.2020 - 04.2023
  • Evaluated and assumed risks of potential clients to determine if applicants were eligible for business funding
  • Assisted in underwriting PPP loans - calculated and finalized government funding while adhering to SBA guidelines
  • Mitigated losses for the company of up to 25% by communicating and building a strong rapport with small-business owners/attorneys regarding high-risk accounts
  • Negotiated alternative repayment solutions and restructured loans based on the customer's financial situation

Inbound Sales Agent

Power Home Remodeling Group
08.2019 - 07.2020
  • Fielded calls from outbound potential customers to act as a liaison to schedule and sell outdoor remodeling estimates/projects while also cross-selling
  • Succeeded and thrived as an efficient, organized asset in a fast paced, high stress work environment

Education

Bachelor of Arts - Marketing

The Pennsylvania State University, College of Business,
University Park, PA
05.2019

Timeline

Product Specialist

Cintas Corp.
02.2025 - Current

Service Supervisor

Cintas Corp.
07.2023 - 02.2025

Underwriting & Collections Specialist Level III

PayPal, Inc.
08.2020 - 04.2023

Inbound Sales Agent

Power Home Remodeling Group
08.2019 - 07.2020

Bachelor of Arts - Marketing

The Pennsylvania State University, College of Business,

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