Michael Tanzer
Martinez,CA
Summary
Dynamic and results oriented individual with excellent selling skills. Proven ability to establish strong partnerships. Tenacious work ethic, quick learner, focused initiative, and dedicated to superior customer service. Strong analytical skills, skilled at managing multiple tasks, and detail oriented. Outstanding verbal and written communication skills. Self-motivated to exceed corporate and personal goals. Educational background drives the passion for helping animals as well as the veterinary medical field. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills. Accomplished Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring eight years' experience to challenging new position with industry-leading team at [Company Name].
Overview
9
9
years of professional experience
Work History
Senior Account Manager
Covetrus North America
01.2017 - Current
- Built and established strong relationships with customers across wide portfolio offerings of Technology, Equipment, Supplies, and Pharmaceuticals
- Exceeded revenue growth expectations YoY from 2017 to 2022 – 142% , 105%, 102% , 50%, 22%,, and 14% respectively
- Collaborated with cross-functional teams such as marketing, finance, proprietary brands, and sales operations to meet customer needs
- Educated clients on industry trends in order to stay ahead of their competition and expand on their technology utilization to drive company goals
- Identified up-sell, cross-sell, and renewal opportunities to improve customer experience and increase profits
- Provided training and mentorship to junior employees on best practices in sales techniques, customer service, and account management
- Awarded President’s Club Winner 2020, 2021, and 2022
- Selected by executive team to be on Sales Leadership Council (
Regional Sales Executive
Parnell Veterinary Pharmaceuticals
01.2016 - 12.2016
- Launched an OA nutraceutical paired with a digital technology product and achieved top 10% sales exec for 4 consecutive months
- Launched new wound healing product into 15 accounts within 2 months
- Developed 30 new accounts and partnerships for companion animal business in first 6 months leading Parnell Sales Reps
- Selected to manage empty territory for all Northern California and grew vacated territory’s business by 25% within 3 months
- Exceeded target of 5 clinics for communication campaign (VDS) within one month
- Designed research study for new product in collaboration with Parnell Clinical Research Team
- Conducted over 50 in-clinic product presentations to veterinarians and hospital staff exceeding company projections
- Ability to demonstrate and implement novel digital technology tools quickly and effectively in clinics
Veterinary Nurse Assistant/Customer Service
Animal Care Clinic San Luis Obispo
06.2014 - 11.2015
- Worked in a team environment to manage staff meetings and trainings
- Acquired in depth knowledge of patient disease states and pharmaceuticals on the various organ systems
- Administered subcutaneous vaccines and IV catheters
- Monitored vital signs of patients while under anesthesia and administered intramuscular medications
- Performed blood draws for in-house and outside laboratory testing
- Collaborated with veterinarians as a nurse in exam rooms
Education
Bachelor of Science - Animal Sciences
California Polytechnic State University
Poly, San Luis Obispo, CalSkills
- Cost Reviewing
- Order Processing
- Coordinating Documents and Quotes
- Issue Resolution
- Report Development and Presentation
- Product and Service Sales
- Territory Management
- Time Management
- New Business Opportunities
- Customer Relationship Management
- Competitive Product Reviews
- Cross-Functional Collaboration
Accomplishments
Awards - Presidents' Club 3 consecutive years (2020 - 2022)
Leadership - Selected by executive team to be on the Sales Leadership Council (
Timeline
Senior Account Manager
Covetrus North America
01.2017 - Current
Regional Sales Executive
Parnell Veterinary Pharmaceuticals
01.2016 - 12.2016
Veterinary Nurse Assistant/Customer Service
Animal Care Clinic San Luis Obispo
06.2014 - 11.2015
Bachelor of Science - Animal Sciences
California Polytechnic State University
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