Michael Tasachew
Reynoldsburg,OH
Summary
Well-versed in the field of customer service with background as Member Service Representative. Experienced in providing top-tier service, resolving complex issues and fostering positive relationships with clients. Strengths include strong verbal communication, problem-solving skills and ability to maintain composure under pressure. Made significant impact in previous roles by improving client satisfaction and retention rates.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Crunch Fitness
Columbus, OH
04.2024 - 06.2024
- Collected deposits or payments and arranged for billing.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Updated databases with new and modified customer data.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Crew Member
Wendys Fast Food
Reynoldsburg, OH
01.2022 - 07.2022
- Directed patrons to restrooms and other amenities within facility.
- Served food quickly for positive guest experiences.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
Summit Campus
Reynoldsburg, OH05-2024
Skills
- Customer support
- Customer service
- Workflow optimization
- Account management
- Database management
Timeline
Member Service Representative
Crunch Fitness
04.2024 - 06.2024
Crew Member
Wendys Fast Food
01.2022 - 07.2022
High School Diploma -
Summit Campus
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