Michael Privett
Brookland,AR
Summary
Solution-focused Network Engineer with extensive experience, excelling in network security and project management. Proven track record in optimizing VoIP systems and fostering vendor relationships. Adept at leading teams to enhance operational efficiency and ensure compliance, driving significant improvements in network performance and reliability.
Overview
27
27
years of professional experience
Work History
Network Engineer
empower, delivered by Craighead Electric
Jonesboro, AR
04.2020 - Current
- Supervise, track, and sustain existing Juniper ISP MPLS network.
- Examine all technologies to guarantee business remains competitive and viable within all markets.
- Provide budget projections for the upcoming fiscal year.
- Collaborate with Empower and CECC accounting departments to maintain budget compliance.
- Cultivate strong relationships with vendors, contractors, and customers.
- Uphold peering connections with individual companies, wholesale clients, and Internet Exchange members via BGP (Border Gateway Protocol).
- Administer, monitor, and maintain the IP telephony infrastructure-related hardware and software.
- Analyze and resolve VoIP telephone issues to avoid service degradation.
- Facilitate last-level assistance for technicians and customers.
- Engineered secure access method for Empower network to facilitate remote administration.
- Developed comprehensive technical documentation for processes and infrastructure, enhancing process efficiency and expediting onboarding for new employees.
- Monitor ARIN, RADb, and PeeringDB websites ensuring all information remains current
Network and Collaboration Service Manager
Arkansas State University
Jonesboro, AR
05.2015 - 03.2020
- Managed team overseeing Local Area Network and Wide Area Network operations.
- Supervised ARE-ON connections, VoIP, and collaboration services implementation.
- Directed wireless network management to enhance connectivity and performance.
- Monitored systems, including camera systems, for security and reliability.
- Administered Firewall and Network Access Control to safeguard network integrity.
WAN/Network and Security Administrator
Arkansas State University
Jonesboro, AR
01.2013 - 05.2015
- Administered Cisco Firewall and Identity Services Engine for effective network access control.
- Managed syslog server on Linux to consolidate logging from all network devices.
- Maintained WAN equipment to ensure connectivity between Jonesboro main campus and sister campuses to ARE-ON.
- Participated in Security Council discussions addressing various security issues.
Administer of Cisco Unified Communications Systems
Arkansas State University
Jonesboro, AR
05.2005 - 01.2013
- Ensured optimal operation of all servers and services for call control.
- Administered campus E911 system, managing AT&T private switch information.
- Collaborated with ASU system technicians to fulfill phone requirements.
- Maintained ISI billing server on Windows 2008 Server to support operations.
- Assisted in maintaining and troubleshooting voice over LAN and WAN networks.
MIS Technician/ Linux Server Administrator
Best Conveyors INC
Jonesoboro , AR
11.2003 - 04.2005
Technician Manager
Millennium 3 Computers, INC.
Jonesboro, AR
08.1998 - 11.2003
Education
Bachelor of Science - Engineering
Arkansas State University
Jonesboro, AR05-2000
JNCIA-Junos, Cisco Routing & Switching, Juniper Routing And Switching - Technology & Networking
Professional Certifications
Skills
- Team leadership
- Network scaling and security
- Project management
- Problem solving and compliance
- Vendor management and collaboration
- VoIP administration
- Effective communication
- Process optimization
Timeline
Network Engineer
empower, delivered by Craighead Electric
04.2020 - Current
Network and Collaboration Service Manager
Arkansas State University
05.2015 - 03.2020
WAN/Network and Security Administrator
Arkansas State University
01.2013 - 05.2015
Administer of Cisco Unified Communications Systems
Arkansas State University
05.2005 - 01.2013
MIS Technician/ Linux Server Administrator
Best Conveyors INC
11.2003 - 04.2005
Technician Manager
Millennium 3 Computers, INC.
08.1998 - 11.2003
Bachelor of Science - Engineering
Arkansas State University
JNCIA-Junos, Cisco Routing & Switching, Juniper Routing And Switching - Technology & Networking
Professional Certifications
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