MICHAEL THOMAS
Tampa
Summary
Experienced and dedicated professional seeking a challenging role to leverage organizational, educational, and interpersonal skills in various capacities, with a focus on client relationship management, sales strategy development, and leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Home River Group
03.2023 - Current
- Connected with prospective leads via telephone, email, and in-person
- Effectively marketed and leased properties, achieving a 30-day churn
- Designated tasks for issues arising before, during, and after move-in dates.
Bartender Trainer
Britts Coal Fired Pizza
02.2023 - Current
- Used oral, written, and practical tests to assess students' progress with food and drinks
- Trained staff to safely operate and maintain equipment
- Demonstrated principles, techniques, and procedures for work via on-the-job training and provided constructive critique for continuing improvement.
Sales Relations Manager
USA Mortgage
05.2021 - 09.2022
- Managed timeliness of files for clients to close on time
- Discussed performance and areas of opportunities with supervisors on a daily basis
- Processed finance and lease deals accurately and secured approval through financial sources.
Director of Sales
05.2020 - 05.2021
- Implemented sales and marketing strategies
- Maintained daily operations, overseeing purchase orders, phone and foot traffic, expenses, and schedules
- Effectively managed a profit/loss balance sheet to ensure meeting revenue and profitability targets.
Senior Training Advisor
ITU Online
06.2019 - 06.2020
- Provided training solutions customized to businesses and individuals pursuing IT training continuing education
- Collected data and submitted reports regarding student progress and course administration.
Sales Manager
Title 4 Services
03.2016 - 02.2019
- Hired and trained sales consultants to enroll future clients in Federal loan forgiveness and consolidation programs, resulting in decreased debt and lowered payments
- Worked directly with the CEO of the company to maximize profits and mitigate loss
- Effectively communicated and implemented changes related to compliance.
Education
45 credits toward Business Administration -
Hillsborough Community College
Tampa, FL12.2024
Skills
- KPI Analysis
- Client Relationship Management
- CRM Software
- Sales Strategy Development
- Leadership
Certification
- 240 and 215 Health Life and Annuities License (Current)
- Florida Real Estate License (Current)
- Licensed Mortgage Loan Originator (Current)
Timeline
Leasing Specialist
Home River Group
03.2023 - Current
Bartender Trainer
Britts Coal Fired Pizza
02.2023 - Current
Sales Relations Manager
USA Mortgage
05.2021 - 09.2022
Director of Sales
05.2020 - 05.2021
Senior Training Advisor
ITU Online
06.2019 - 06.2020
Sales Manager
Title 4 Services
03.2016 - 02.2019
45 credits toward Business Administration -
Hillsborough Community College
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