Shipping and Receiving Associate
White Cap Construction Supply Inc.
Houston, TX
03.2017 - 09.2023
- Prepared outbound shipments for delivery by selecting appropriate packages and labeling with required information.
- Loaded and unloaded trucks using a forklift or pallet jack in a safe manner.
- Inspected products to ensure they met quality standards prior to shipment.
- Maintained accurate records of received goods and shipped orders in computerized inventory system.
- Created shipping labels using various software programs including FedEx Ship Manager and UPS Worldship.
- Communicated with vendors regarding backorders, damages, shortages, returns and other issues related to receiving process.
- Provided customer service support when needed by answering inquiries about orders via phone or email.
- Tracked shipments to confirm delivery times and locations.
- Processed damaged goods upon receipt for return or exchange according to company policies.
- Reported any discrepancies between physical count versus computer count of inventory items.
- Received and verified incoming shipments to ensure accuracy of order quantities and product types.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Prepared packages for shipping and determined most economical shipping methods.
- Monitored merchandise received and shipped from facility in computer system.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.