MICHAEL TOOLE
Geneva,IL
Summary
Hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
Portillo's
Batavia, IL
05.2026 - Current
- Take customer orders and accurately handle cash and card transactions.
- Delivered friendly and efficient customer service in fast-paced restaurant environment, enhancing customer satisfaction.
- Collaborated with team members to streamline order flow and ensure accuracy, contributing to overall service efficiency.
- Maintain a clean and organized work area while following restaurant and food safety standards.
- Assisted team with various restaurant tasks during busy shifts, helping maintain smooth operations.
Outdoor Service Professional
Robert Trent Jones Grand National Golf Course
Opelika, AL
01.2026 - Current
- Oversaw daily operations of 192-cart barn, ensuring carts were cleaned, organized, and fully charged to maintain service readiness.
- Assisted golfers in cart staging area by cleaning clubs and organizing equipment to enhance overall guest experience.
- Maintained cleanliness of clubhouse, veranda, and surrounding grounds to ensure an inviting atmosphere for guests. to create a clean, welcoming environment for guests.
- Operate the driving range and ball retrieval equipment while maintaining range cleanliness and safety.
Cart and Range Manager
Settlers Hill Golf Club
Batavia, IL
03.2025 - 08.2025
- Delivered customer service by assisting members, maintaining clubs, and ensuring timely handling of golf bags.
- Managed clubhouse operations, enhancing organization and time management for improved member experience.
- Supported daily golf course operations and addressed guest needs during eight-hour shifts to maintain service quality.
Education
High School Diploma -
Auburn University
Auburn, AL06-2029
Skills
- Customer Service, Communication, Teamwork, Leadership, Attention to Detail, Time Management
- Cash handling
SKILLS
Interest: Supply Chain Management
HONORS
Academic All-Conference | 2021–2025
LEADERSHIP & ACTIVITIES
- Geneva Baseball | Geneva, IL
- Captain | February 2022 – June 2025
- Directed team practices while developing leadership, organization, and communication skills.
- Built team chemistry through collaboration, consistency, and teamwork.
- Geneva Football | Geneva, IL
- Captain | June 2021 – November 2025
- Completed an offseason leadership course focused on team management and motivation.
- Led position group practices, mentored younger players, and helped develop teammates.
Timeline
Cashier
Portillo's
05.2026 - Current
Outdoor Service Professional
Robert Trent Jones Grand National Golf Course
01.2026 - Current
Cart and Range Manager
Settlers Hill Golf Club
03.2025 - 08.2025
High School Diploma -
Auburn University