Michael Toro
Little Ferry,USA
Summary
Experienced network administrator with expertise in business administration and a proven track record of supporting server environments. Successfully overseen daily network operations, ensuring uninterrupted connectivity across multiple stores and streamlining systems to eliminate redundancy. Acknowledged as a skilled troubleshooter, adept at resolving intricate problems. Collaborative team player who effectively collaborates with colleagues, vendors, and end-users. Demonstrates a strategic approach to network administration, utilizing technical solutions to enhance financial performance.
Overview
11
11
years of professional experience
Work History
Network Administrator
Party City
05.2018 - 12.2024
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Monitored system performance and responded to alerts.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Configured new network equipment for Canada and Halloween City stores, including mPOS and Price Checkers projects
Account Executive
Alta Vista Group
06.2017 - 01.2018
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace.
IT Junior Technician
Spartech Solutions LLC
09.2016 - 05.2017
- Provide on phone support to clients regarding network and computer related issues
- Assist in server/rack moves and configurations
- Contracted to various clients to provide extra support for their business
Event Marketing Specialist
West Shore
02.2016 - 08.2016
- Handled the setup and tear down of booths at various events
- Set nearly 100 appointments during a single Home Show
- Consistent top performer amongst the team in the Pittsburgh branch
Warehouse Assistant
12.2015 - 01.2016
- Assisted in shipping and receiving products for clients
- Organized and inventoried surplus of in the warehouse space
Project Manager
BNY Mellon
06.2014 - 08.2014
- Provided solutions for a project tracking tool so that it showed the proper progression of the project
- Led team meetings to update guidebook of the current process for project management
- Managed several groups via company social intranet site
Education
B.S. - Business Administration
Carnegie Mellon University
Pittsburgh, PA05-2016
Skills
- Hardware and software monitoring
- Experience with Extreme Networks
- Network troubleshooting
- VoIP systems
- Network monitoring
- Firewall management
- Technical support
- Wireless networking
- IP addressing and subnetting
- Proficient in Linux/Debian
- Interpersonal and written communication
Leadership Experience
- Grand Master of Ceremonies, Kappa Sigma Fraternity, 12/01/12, 12/31/13, Member of the Executive Committee responsible for the day-to-day operations of the house.
- Rush Chairman, Kappa Sigma Fraternity, 01/01/14, 05/31/14, Planned numerous events for a 3 week period to recruit members.
- House Manager, Kappa Sigma Fraternity, 01/01/14, 05/31/14, Liaison between the Fraternity and Housing Services., Managed and handled any facility related issues.
Projects
- Jamaica Call Center Setup
- Mobile Point of Sales (mPOS)
- Price Checkers
- ISP RFP
- Store Wireless Refreshment
- Halloween City Device Configuration
Personal Information
Authorized To Work: US for any employer
Timeline
Network Administrator
Party City
05.2018 - 12.2024
Account Executive
Alta Vista Group
06.2017 - 01.2018
IT Junior Technician
Spartech Solutions LLC
09.2016 - 05.2017
Event Marketing Specialist
West Shore
02.2016 - 08.2016
Warehouse Assistant
12.2015 - 01.2016
Project Manager
BNY Mellon
06.2014 - 08.2014
B.S. - Business Administration
Carnegie Mellon University
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