Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Tortora

Brooklyn

Summary

Dynamic paraprofessional with a proven track record at 771K@PS225, adept at behavior management and effective communication. Enhanced student engagement through tailored support for diverse learning needs. Recognized for fostering collaboration among educators and facilitating small group activities, ensuring a positive educational experience for all students.

Overview

18
18
years of professional experience

Work History

Paraprofessional

771K@PS225
09.2015 - Current
  • Supported students in daily activities, enhancing engagement and participation in educational settings.

Substitute Paraprofessional

771K@PS225
03.2015 - 09.2015
  • Supported diverse student needs through individualized instruction and assistance.
  • Adapted lesson plans to accommodate varying learning styles and abilities.
  • Collaborated with educators to reinforce classroom management strategies.
  • Facilitated small group activities to enhance student engagement and understanding.

Waiter/Catering Service Help

N.A.D Enterprises, Ltd
01.2008 - 02.2008
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables, maintaining efficiency during peak hours and high-stress situations.
  • Trained new staff members on menu knowledge, service standards, and operational procedures.
  • Collaborated with kitchen staff to ensure timely food delivery and address any special requests.

Guest Services

The New York Aquarium
02.2007 - 08.2007
  • Enhanced visitor experience by providing exceptional guest services and answering park-related inquiries.
  • Collaborated closely with other departments to provide seamless coordination for guest services such as transportation arrangements or special requests.
  • Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
  • Organized large groups of school and camp children entering and exiting of the Aquarium

Education

Liberal Arts - Liberal Arts

Kingsborough Community College
Brooklyn, NY
06-2031

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Special education support
  • Teacher support

Timeline

Paraprofessional

771K@PS225
09.2015 - Current

Substitute Paraprofessional

771K@PS225
03.2015 - 09.2015

Waiter/Catering Service Help

N.A.D Enterprises, Ltd
01.2008 - 02.2008

Guest Services

The New York Aquarium
02.2007 - 08.2007

Liberal Arts - Liberal Arts

Kingsborough Community College

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