Michael Tower
Vancouver
Summary
Dynamic event coordinator with a proven track record in developing engaging events and implementing robust safety protocols. Skilled in team management and performance tracking, ensuring optimal guest experiences.
Overview
15
15
years of professional experience
Work History
Karaoke Host
Tower of Vancouver Productions
Vancouver
01.2016 - Current
- Oversaw sound equipment and guaranteed optimal audio performance during events.
- Coordinated song selections to enhance guest participation and enjoyment.
- Facilitated smooth transitions between performers to maintain event flow.
- Developed themed karaoke nights to attract diverse crowds and increase attendance.
- Instructed new hosts on operational procedures and event management strategies.
- Recorded accurate attendance data for each event in order to track overall performance metrics.
Physical Security Agent
E4M Security Concepts
Vancouver
07.2020 - 12.2024
- Oversaw premises to deter unauthorized access and maintain safety.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Inspected vehicles entering and exiting the premises for contraband items or weapons.
- Collaborated with local law enforcement during emergencies for effective incident management.
- Maintained clear communication with team members through radio systems.
- Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
Internets Sales Director
Alan Webb Mitsubishi/ Nissan
Vancouver
10.2010 - 03.2020
- Implemented CRM systems to streamline lead management and follow-up processes.
- Coordinated with finance to ensure accurate pricing and financing options online.
- Conducted regular training sessions for the internet sales team on new products, services and technologies.
- Managed a team of internet sales professionals to ensure customer satisfaction and meet sales targets.
- Generated weekly and monthly reports on revenue generated from various sources such as organic search engine traffic or paid advertising campaigns.
- Crafted and deployed internet sales strategies aimed at boosting web traffic and online conversions.
- Identified areas of improvement within the internet sales process and developed solutions accordingly.
Education
Associate of Arts - Digital Business Management
University of Phoenix
Tempe, AZ06-2020
Certification As USN Operations Specialist - Maritime Navigation/ Air Traffic Control
US NAVY Operations Specialist
Dam Neck, VA11-1997
Associate of Science - Fire Science
Maryland Fire And Rescue Institute
College Park07-1994
Skills
- Sound equipment management
- Event coordination
- Performance tracking
- Themed event planning
- Training and instruction
- Customer engagement
Accomplishments
Blue Jacket of the Quarter - USN Naval Station Pascagoula, MS 1st Quarter 1999
Timeline
Physical Security Agent
E4M Security Concepts
07.2020 - 12.2024
Karaoke Host
Tower of Vancouver Productions
01.2016 - Current
Internets Sales Director
Alan Webb Mitsubishi/ Nissan
10.2010 - 03.2020
Associate of Arts - Digital Business Management
University of Phoenix
Certification As USN Operations Specialist - Maritime Navigation/ Air Traffic Control
US NAVY Operations Specialist
Associate of Science - Fire Science
Maryland Fire And Rescue Institute