Michael Trilli
Go to Market
Munster,IN
Summary
Experienced and enthusiastic business leader with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Accomplished thought leader with proven results in all aspects of go to market strategies/execution.
Overview
30
30
years of professional experience
18
18
Years of sales and product experience
15
15
Years of healthcare experience
Work History
Senior Consultant
The TSG Group
Munster, IN
12.2023 - Current
- Payments industry consultant and project manager with a specialty in sales and product for healthcare.
- Identify sales and product issues through careful collaboration with key stakeholders.
- Perform business research and financial analysis to address short, mid, and/or long-term needs/goals.
Relocation
Intentional Career Break
Munster, IN
04.2022 - 11.2023
- Resigned from previous role following our relocation from AZ to IN to focus on supporting my wife and sons’ pursuit of their career goals.
Director, Research and Consulting
Aite-Novarica Group
Munster, IN
05.2018 - 04.2022
- Produced whitepapers and consulting deliverables to address sales/product/marketing needs in areas of healthcare expertise: employee benefits, payments, and claims.
- Managed staff performance to attain individual/team operating targets while achieving professional growth.
- Implemented business strategies, increasing revenue with new and existing clients, and effectively targeting new markets.
- Built extensive industry relationships with liaisons to commercial stakeholders, allowing industry trends to inform research and vice versa.
- Collaborated with customers to identify consulting needs, develop RFP, and close consulting engagements with high success rate.
Senior Analyst, Research and Consulting
Aite Group
Phoenix, AZ
01.2012 - 01.2018
- Researched new technologies that could add value to clients' existing offerings or could be acquisition targets.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges across the healthcare payments and benefits ecosystem.
- Analyzed data to uncover insights and identify key opportunities for top-level decision makers.
- Conducted primary research to better understand customer needs and behaviors.
- Implemented market research projects from start to finish with focus groups, surveys and interviews.
- Researched and evaluated potential new markets and products.
Director, Product Management
American Express
Phoenix, AZ
01.2009 - 01.2012
- Developed merchant point-of-sale payment applications and troubleshooting issues with developers and merchants
- Worked collaboratively to build product roadmap and coordinated aspects of development and rollout.
- Managed staff performance to attain individual/team operating targets while achieving professional growth.
Director, Product Management
TSYS Acquiring Solutions
01.2006 - 01.2009
- Led development of product roadmap and conducted market research to identify new opportunities and target markets.
- Built pipeline to attract new product sales and third party partners.
- Chief business liaison on enterprise-wide healthcare, prepaid, and mobile strategy development.
Senior Manager
American Express
01.1997 - 01.2006
- Various positions focusing on team leadership, project management (via Project Management Office), product development, and risk management in operations, data management, sales, and account development areas.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
Senior Process Engineer
Boeing
Saint Louis, MI
01.1994 - 01.1997
- Created series of process optimizations to reduce production errors and increase quality.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
Education
Master of Business Administration - undefined
Arizona State University
Bachelor of Science in Industrial Engineering - undefined
Purdue University
Skills
- Account Management
- Business Development
- Go-to-Market Consulting
- Oral and Written Communication
- People Leadership and Development
- Product and Solutions Consulting
- Product Planning and Strategy
- Project Management
- Thought Leadership
Websites
Affiliations
Founding Board Member, Ahwatukee Boys Team Charity
Areas Of Excellence
- Banking and payments with specialty in healthcare
- Employee benefits with specialty in health savings and other financial accounts
- Go to market expertise
- Sales and account management relationship/pipeline building
- Written and oral communications
- Thought leadership and public/internal speaking/presenting
- People/team leadership and development
- Goal setting and execution towards goals
- Project management
Timeline
Senior Consultant
The TSG Group
12.2023 - Current
Relocation
Intentional Career Break
04.2022 - 11.2023
Director, Research and Consulting
Aite-Novarica Group
05.2018 - 04.2022
Senior Analyst, Research and Consulting
Aite Group
01.2012 - 01.2018
Director, Product Management
American Express
01.2009 - 01.2012
Director, Product Management
TSYS Acquiring Solutions
01.2006 - 01.2009
Senior Manager
American Express
01.1997 - 01.2006
Senior Process Engineer
Boeing
01.1994 - 01.1997
Master of Business Administration - undefined
Arizona State University
Bachelor of Science in Industrial Engineering - undefined
Purdue University
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