Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Michael Triplett

Rocky River,OH

Summary

Hardworking and enthusiastic professional that is well versed in customer relationships. Committed to creating and fostering a strong rapport with clients and coworkers. while I am in the waning semesters of my time in college, I am beginning to look for new and challenging opportunities where I can put my experiences and degree to use.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Driver/House Mover

Two Men and a Truck International
Findlay, OH
05.2023 - Current
  • Developed effective time management skills for juggling professional and educational responsibilities.
  • Developed skills in customer service, retention, and acquisition.
  • Refined ability to supervise team activities.
  • Adhered to company policies and procedures related to safety and security standards.

Mover

Two Men and a Truck International
Brook Park, OH
05.2022 - 08.2022
  • Communicated effectively with clients and team members to coordinate moving plans.
  • Followed directives from job supervisors.
  • Ensured customer satisfaction by providing excellent customer service throughout the entire moving process.
  • Communicated with customers regarding moving needs and deadlines.

Dietary Aide

Wood Haven Health Care
Bowling Green, OH
06.2021 - 09.2021
  • Set tables before patients arrived to maintain meal plan productivity.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Treated patients and team members with dignity and respect.
  • Delivered meals to residents and patients in their rooms when requested.
  • Assisted patients with special needs to eat meals, providing kindness and patience.

Server

Flipside Wallets
Rocky River , OH
04.2019 - 05.2021
  • Provided excellent customer service to ensure satisfaction.
  • Displayed enthusiasm and knowledge about therestaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server/Cook

Sweet Moses
Cleveland, OH
06.2020 - 04.2021
  • Trained new employees to perform duties.
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained records of transactions made during the shift as required by law or company policy.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Bachelor of Science - Communications

Bowling Green State University
Bowling Green, OH
12-2025

Skills

  • Punctuality
  • Processes and procedures
  • Staff development
  • Schedule management
  • Attention to detail
  • Conflict resolution
  • Revenue generation
  • Verbal and written communication
  • Time management
  • Strategic planning
  • Customer rapport
  • Patience and tact
  • Relationship building
  • Customer acquisition
  • Experience with Microsoft Office Suite

Affiliations

  • I have participated in athletics all of my life such as soccer and rugby
  • I played soccer for travel teams all the way to professional pool teams.
  • During my time in college I was apart of the Bowling Green rugby team.

Accomplishments

  • While I was playing Rugby in high school we were able to win two state championships.

Certification

  • Private Pilot Certificate

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Driver/House Mover

Two Men and a Truck International
05.2023 - Current

Mover

Two Men and a Truck International
05.2022 - 08.2022

Dietary Aide

Wood Haven Health Care
06.2021 - 09.2021

Server/Cook

Sweet Moses
06.2020 - 04.2021

Server

Flipside Wallets
04.2019 - 05.2021

Bachelor of Science - Communications

Bowling Green State University

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Michael Triplett