Michael Trujillo
Plano,TX
Summary
Customer-oriented sales professional with 11 years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
Work History
Verizon VPL
Best Buy
Plano, TX
01.2021 - 05.2023
- Explained the latest promotions, sales incentives, and offerings to promote savings and drive sales.
- Developed long-term relationships with repeat customers by building credibility in product expertise and personal integrity in salesmanship.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
Sales Associate
AT&T
San Antonio, TX
05.2017 - 01.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Appliance Sales Specialist
Sears
El Paso, TX
06.2013 - 11.2017
- Coordinated schedules with customers for appliance deliveries, and installations.
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
- Shared information on product features for various items to help customers make correct buying decisions.
Education
Computer Engineering
Northwest Vista College
San Antonio, TX06.2021
Bachelor of Science - Computer Engineering
University of North Texas
Denton Skills
- Warranty and Service Options
- Product Demonstrations
- Client Follow-ups
- Meeting Sales Quotas
- Sales Documentation
- Technology Expertise
- Customer Service
Timeline
Verizon VPL
Best Buy
01.2021 - 05.2023
Sales Associate
AT&T
05.2017 - 01.2021
Appliance Sales Specialist
Sears
06.2013 - 11.2017
Computer Engineering
Northwest Vista College
Bachelor of Science - Computer Engineering
University of North Texas
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