Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Turcios

Falling Waters,WV

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Automotive Technician

Younger Toyota
Hagerstown, MD
11.2021 - Current
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Inspected vehicle engines and other components to identify potential issues.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Adjusted headlights for proper alignment per customer request.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.

Associate

Walmart
Hagerstown, MD
06.2018 - 11.2021
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.

Detail Associate

Mercedes-Benz Stadium
Hagerstown, MD
06.2019 - 03.2020
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Maintained detailed records of all services performed on each vehicle.
  • Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
  • Delivered parts to customers in a timely manner.
  • Organized and inventoried parts for delivery.
  • Loaded and unloaded parts from delivery truck.
  • Checked orders for accuracy prior to delivery.
  • Maintained records of deliveries, including customer signatures.
  • Verified that invoices were accurate before leaving the warehouse.
  • Ensured paperwork was completed correctly before delivering parts.

Cashier

Sams Club
Hagerstown, MD
01.2018 - 09.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

North Hagerstown High School
Hagerstown, MD
05-2018

Skills

  • EPA requirements
  • System repairs
  • Vehicle Inspection
  • Changing Oil
  • Alignments experience
  • Estimating Work
  • Calibration understanding
  • Parts Replacement
  • Engine overhauls
  • Bay maintenance
  • Issue Resolution
  • Ticket writing
  • Preventive Maintenance
  • Customer Service
  • Inspecting vehicles
  • Tire mounting and balancing
  • Maintenance Scheduling
  • Installing equipment
  • Drivetrain and Axle Installation
  • Work Planning and Prioritization
  • Engine Rebuilds
  • Soldering skills
  • Performance Tuning
  • Forklift Operation
  • OSHA Compliance
  • Warehouse picking
  • Heavy Equipment Operation

Certification

maintenance certified

certified electrical

Timeline

Automotive Technician

Younger Toyota
11.2021 - Current

Detail Associate

Mercedes-Benz Stadium
06.2019 - 03.2020

Associate

Walmart
06.2018 - 11.2021

Cashier

Sams Club
01.2018 - 09.2019

High School Diploma -

North Hagerstown High School

Similar Profiles

CREATE PROFILE
Michael Turcios