Michael Turner

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Responded to telephone and in-person requests for information.
• Followed up with existing customers to provide additional support and address concerns.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Trained and mentored new sales representatives.
• Increased overall revenue 65% from 35% sales through effective salesmanship and great negotiation skills

• Crafted clear, informative reports to explain life insurance policy features and benefits.
• Negotiated with customers and insurance companies to secure favorable policy terms.
• Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 45%.
• Analyzed feedback to identify areas for improvement and enhance customer experiences.
• Analyzed customer needs to provide customized insurance solutions.

• Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
• Advocated for client needs and obtained desired considerations for sales and purchases.
• Developed successful marketing strategies to promote properties and maximize exposure.
• Verified sales compliance with local governmental regulations, environmental standards and industry good practices.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Increased business 40% in single quarter.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Complied with established internal controls and policies.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Prepared internal and regulatory financial reports, balance sheets and income statements.