Michael Valdez
North Wales,PA
Summary
Dependable professional with a background in food service, customer support, and RTV inventory control. Known for following instructions, maintaining organized work areas, and handling concerns with patience and professionalism. Ready to support efficient operations and positive member experiences.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Team Member
Shake Shack Inc.
North Wales, Pennsylvania
05.2023 - 06.2026
- Addressed customer inquiries and resolved order issues with attentive service.
- Operated drive-thru and cash register to process customer orders efficiently.
- Supported shift team during peak hours to ensure smooth operations. with opening, closing, and daily restaurant routines.
Food Service
Costco Wholesale Corp
North Wales, Pennsylvania
11.2024 - 06.2026
- Followed food safety standards and cleanliness protocols.
- Delivered fast, friendly member support to enhance member satisfaction in high-volume environment.
- De-escalated member concerns through active listening and composed support to foster positive member experiences. by listening actively and staying composed.
- Processed cash register transactions accurately and handled cash with care.
RTV Clerk
Costco Wholesale Corp
, Pennsylvania
06.2026 - Current
- Maintained clean, secure RTV area and followed receiving, safety, security, and hazmat disposal procedures.
- Tracked out-for-repair items and kept inventory records current for support of daily operations.
- Kept RTV area clean, secure, and organized while following receiving, safety, security, and hazmat disposal guidelines.
Education
Some College (No Degree) - Health Sciences
Montgomery County Community College
Blue Bell, PA11-2026
Skills
- Food safety standards
- Inventory control
- Customer service
- Team coordination
- Detail orientation
- Dependability and reliability
- Effective communication
- Following instructions
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
RTV Clerk
Costco Wholesale Corp
06.2026 - Current
Food Service
Costco Wholesale Corp
11.2024 - 06.2026
Team Member
Shake Shack Inc.
05.2023 - 06.2026
Some College (No Degree) - Health Sciences
Montgomery County Community College