Michael Vargas
San Antonio,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Parking Enforcement Lead
University Of The Incarnate Word
06.2021 - Current
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
- Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
- Enhanced public safety by having my team patrol assigned areas and enforcing parking regulations.
- Demonstrated flexibility in accommodating schedule changes, working extended hours as necessary during peak seasons or special events.
- Supported special events by managing temporary no-parking zones and directing traffic as needed.
- Identified opportunities for increased efficiency within department processes leading to improvements in time management and resource allocation.
- Contributed to overall public perception of parking enforcement as fair, necessary, and non-adversarial component of community safety.
- Made sure my team was well equip with necessary equipment to fulfill duties correctly.
- Kept up with ticketing vehicle maintenance and fuel logs.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
Ticket Writer
The University Of The Incarnate Word
01.2016 - 05.2021
- Improved parking enforcement by conducting regular patrols and issuing citations for violations.
- Wrote and issues citations or warnings to owners of vehicles.
- Streamlined citation processing by accurately entering data into electronic ticketing system.
- Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
- Blocked off areas when necessary for community events or department requests.
Restaurant Waiter/Bartender
Texas Roadhouse
10.2013 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Some College (No Degree) - Kinesiology
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
St. Anthony Catholic High School
San Antonio, TX05.2010
Skills
- Computer Skills
- Policy Enforcement
- Complaint Investigation
- Schedule Making
- Records Management
- Communication
- Safety awareness proficiency
- Customer Service
Timeline
Parking Enforcement Lead
University Of The Incarnate Word
06.2021 - Current
Ticket Writer
The University Of The Incarnate Word
01.2016 - 05.2021
Restaurant Waiter/Bartender
Texas Roadhouse
10.2013 - 01.2016
Some College (No Degree) - Kinesiology
The University of Texas At San Antonio
High School Diploma -
St. Anthony Catholic High School