Michael Vargas
San Antonio,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Parking Enforcement Lead
University Of The Incarnate Word
San Antonio, TX
06.2021 - Current
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
- Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
- Enhanced public safety by having my team patrol assigned areas and enforcing parking regulations.
- Demonstrated flexibility in accommodating schedule changes, working extended hours as necessary during peak seasons or special events.
- Supported special events by managing temporary no-parking zones and directing traffic as needed.
- Identified opportunities for increased efficiency within department processes leading to improvements in time management and resource allocation.
- Contributed to overall public perception of parking enforcement as fair, necessary, and non-adversarial component of community safety.
- Made sure my team was well equip with necessary equipment to fulfill duties correctly.
- Kept up with ticketing vehicle maintenance and fuel logs.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
Ticket Writer
The University Of The Incarnate Word
San Antonio, TX
01.2016 - 05.2021
- Improved parking enforcement by conducting regular patrols and issuing citations for violations.
- Wrote and issues citations or warnings to owners of vehicles.
- Streamlined citation processing by accurately entering data into electronic ticketing system.
- Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
- Blocked off areas when necessary for community events or department requests.
Restaurant Waiter/Bartender
Texas Roadhouse
San Antonio, TX
10.2013 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Some College (No Degree) - Kinesiology
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
St. Anthony Catholic High School
San Antonio, TX05.2010
Skills
- Computer Skills
- Policy Enforcement
- Complaint Investigation
- Schedule Making
- Records Management
- Communication
- Safety awareness proficiency
- Customer Service
Timeline
Parking Enforcement Lead
University Of The Incarnate Word
06.2021 - Current
Ticket Writer
The University Of The Incarnate Word
01.2016 - 05.2021
Restaurant Waiter/Bartender
Texas Roadhouse
10.2013 - 01.2016
Some College (No Degree) - Kinesiology
The University of Texas At San Antonio
High School Diploma -
St. Anthony Catholic High School