Michael Vazquez

• Process all incoming check payments from customers using Blue Cow systems. Make daily check and cash deposits. Reconcile daily cash totals from other company sites.
• Provide inbound phone call assistance to customers. Include order placement, delivery inquiries, billing questions, and general account support.
• Set up new customer accounts. Update existing accounts,
• Work A/R reports, making outbound calls to collect past due balances.
• Provide support to the Service Dept, and Techs as needed.

• Provided financial/insurance assistance to patients. Met face-to-face with patients to gather personal information and help retrieve health insurance. Worked closely with hospital staff, DSS, and other agencies.

• Supervised daily operations to ensure compliance with healthcare standards and protocols.
• Trained and mentored staff on best practices for patient care and safety procedures.